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AltaPointe Health Systems · 1 month ago

Practice Manager Outpatient (Adult Outpatient)

Mobile, AL

Full-time

Onsite

Mid, Senior Level

3+ years exp

AltaPointe Health Systems is seeking a Practice Manager for their Outpatient services, focusing on maintaining efficient operations and enhancing patient satisfaction. The role involves overseeing daily operations, training staff, and implementing quality initiatives while ensuring accurate patient data management.

Health CareHospitalMedical

Responsibilities

The Practice Manager maintains efficient and accurate day-to-day operations of the medical office

Responsible for training and the education of all employees supervised to ensure the highest level of customer service and financial operations

Implements quality initiatives to improve provider and patient satisfaction surveys

Set operational checks and balances to ensure accuracy of front-desk patient collections

Maintain efficient telephone triage, appointment scheduling, registration, patient flow and discharge procedures to enhance patient satisfaction and physician productivity

Provide recommendations and follow up actions for operational inefficiencies

Lead your team members in an effective management style that maintains professionalism and encourage 'Best Practices.'

Ensure proactive measures are taken with regard to changes that may impact supervised programs

Coordinate with the Business Office Manager, Assistant Director of Practice Management, and others to ensure that patient demographic and insurance data is collected and entered into Avatar correctly

Ensure that daily, weekly, and monthly reports and processes are completed in regards to insurance verification, appointment reminders, scheduling, etc

Facilitate onboarding of new employees as it relates to specific programs

Maintain accurate employment files at program levels

Keep Assistant Director of Practice Management abreast of employee issues and corrective actions

Encourage employee motivation, professional development and satisfaction

Conduct regular/routine staff meetings. Minutes from meetings should be sent to supervisor. Follow-up/action items should be clear/concise and plans are clearly set forth

Problem-solve to improve staff performance and program needs

Review accounts and insurance benefits with staff members for accurate interpretation of patient financial responsibility

Conduct routine trainings to ensure staff is up-to-date on organization-specific changes and best practices

Update/Develop training manuals as necessary

Qualification

Medical practice managementEMR softwareMedical billing softwareMicrosoft Office SuiteHIPAA knowledgeStaff trainingEmployee motivationProblem-solving

Required

Bachelor degree or equivalent combination of education and experience

Minimum 3 years' experience managing a medical practice required

Proficient with computer applications including Microsoft Office Suite, EMR and medical billing software

Knowledge of HIPAA

Preferred

Preferred experience in medical practices to include credentialing, outpatient best practices, coding and billing

Company

AltaPointe Health Systems

AltaPointe Health is Alabama’s most comprehensive behavioral and primary healthcare system, delivering over one million services annually to more than 45,000 patients.

Founded in 1957

Mobile, Alabama, USA

1001-5000 employees