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Sword Health · 1 month ago

VP of Commercial Operations

United States

Full-time

Remote

Director/Executive

$387K/yr - $607K/yr

10+ years exp

Sword Health is on a mission to free two billion people from pain. The VP of Commercial Operations will lead the Commercial Operations function, ensuring effective use of tools and processes to optimize sales and support the company’s growth objectives.

Artificial Intelligence (AI)Health CareMedicalmHealthTherapeutics

No H1B

Responsibilities

Lead the development and execution of the overall sales operations strategy, ensuring alignment with Sword Health's business objectives and sales goals

Build a world-class team of operations professionals, investing in their growth and development to achieve world-class outcomes

Oversee the management and optimization of the CRM system, ensuring data integrity and the effective use of sales tools and processes

Drive the sales forecasting and planning process, collaborating with sales leadership to set accurate targets, quotas, and resource allocation

Develop and maintain advanced sales reporting and dashboards, providing key insights into sales performance, pipeline health, and other critical metrics to senior leadership

Optimize sales territories and resource allocation, using data-driven analysis to ensure balanced and effective coverage across markets

Collaborate closely with marketing, finance, customer success, and other departments to ensure alignment and support for sales initiatives

Lead strategic initiatives aimed at improving sales efficiency, process automation, and overall operational effectiveness

Manage and mentor a high-performing Sales Operations team, fostering a culture of continuous improvement and excellence

Qualification

Sales Operations StrategyCRM ExpertiseForecastingPlanningAnalytical SkillsCross-Functional AlignmentRevenue OperationsCompensation DesignSales Process AutomationTeam DevelopmentDigital Health ExperienceLeadership Skills

Required

10+ years of experience leading and scaling Sales or Commercial Operations in a fast-paced, high-growth environment

Strong CRM expertise, ideally with both Salesforce and HubSpot, and proven ability to optimize systems and data integrity

Deep experience in forecasting, planning, territory design, and performance management

Exceptional analytical skills with the ability to turn data into actionable insights and executive-ready recommendations

Proven success in cross-functional alignment across Sales, Marketing, Customer Success, and Finance

Strong understanding of revenue operations and full commercial funnel integration across teams

Proven ability to design and optimize compensation, quota, and performance frameworks

Experience supporting board and investor reporting, including commercial performance insights and presentations

Strong leadership skills and experience developing high-performing teams

Preferred

Experience in the technology, enterprise software or digital health industry, with a deep understanding of the unique challenges and opportunities in these markets

A background in implementing and managing sales process automation tools and initiatives to drive operational efficiency