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Rapiscan Systems · 1 month ago

Business Development Account Specialist

Billerica, MA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Rapiscan Systems, Inc. is a company that designs, manufactures, and markets security and inspection systems worldwide. They are seeking a Business Development Account Specialist to assist in the growth of their Services business by managing contract renewals and supporting service revenue initiatives.

Cyber SecurityGovernmentInformation TechnologySecuritySoftwareVirtual Reality

Responsibilities

Interact with existing and internal customers by phone and/or e-mail

Create and assist in the generation of service quotes and proposals in response to bid

Support and track renewals and opportunities using MS D365, Microsoft Excel and MS Teams

Support services through lead follow up, and lead qualification

Assist in the implementation of programs to grow the service revenue

Analyze opportunities and mine the installation base to look for Winback opportunities

Remain knowledgeable and up-to-date on changes and developments with regard to Rapiscan products and services

Work with management to improve business related processes

Focus on costs savings by planning and arranging travel accommodations as soon as practical

Travel is to be booked via Rapiscan approved travel agencies and utilizing Rapiscan security travel provider

Detail plans to improve execution of Service, revenue and margin from business tools and lessons learned

Duties may be modified or assigned at any time to meet the needs of the business

Demonstrate behavior consistent with the company’s Code of Ethics and Conduct

Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork

Report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem

Posses the willingness and flexibility to travel domestically and internationally up to 25%

Work independently to plan and arrange travel accommodations within Rapiscan guidelines

Possess the flexibility and capability to deal with sudden changes (i.e. customer schedules, flight delays, on-site weather delays, etc.)

Maintain and organize expense receipts and work independently to manage administrative tasks, including the timely submission of expenses and other administrative reporting as required

The ability to obtain site passes, clearances and Visas as required to carry out job responsibilities

Maintain valid passport and credit card, as required, to support business travel

Understand and comply with company travel policy, including security travel

Ability to pass background checks, and maintain good standing