Charlie Health · 22 hours ago
Commercial Strategy Manager
Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Commercial Strategy Manager will streamline operational functions of the go-to-market strategy and manage key payor accounts, impacting broader payor strategy and driving Commercial KPIs.
Health Care
Responsibilities
Serve as lead partner for our largest payors – act as primary, client-facing point of contact and owner of end-to-end payor relationship
Own quarterly business reviews (QBR) process with top health plans, prepare executive level materials and lead presentation in meetings
Lead annual account goal-setting and performance review process
Analyze claims and clinical outcomes analysis to support Charlie Health competitive differentiation and nuances in payor performance
Manage 1-2 analysts to support with account management functions (eg creating support materials, conducting analysis, etc.)
Collaborate closely with cross-functional teams (Finance, GTM, Legal, Partnerships, RCM, etc.) to negotiate health plan contracts, to identify partnership opportunities and to resolve operational & billing remediation issues
Create and streamline repeatable GTM processes, tools, and templates to scale commercial initiatives and ensure consistent account execution
Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health
Qualification
Required
At least 4-6+ years of relevant professional experience, including 1–2 years in investment banking, consulting, high-growth start-ups, or similarly fast-paced environments
Bachelor's degree in Business, Finance, Economics, or a related analytical field
Experience diagnosing operational bottlenecks, designing scalable solutions, and driving implementation across cross-functional teams
Strong analytical acumen with advanced Excel skills; proficiency in SQL and Python is a plus
Demonstrated ability to manage multiple high-impact projects and workstreams in a fast-paced, dynamic environment
Exceptional written and verbal communication skills— in client-facing and internal settings
Strong bias for action, with a track record of proactively taking ownership and driving initiatives to completion
Meticulous attention to detail with excellent organizational and problem-solving skills
Located within a 45-minute commute of New York City and able to work on-site four days per week
Preferred
Experience in the healthcare industry is a plus
Benefits
Comprehensive benefits
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
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