ProSites · 2 months ago
Digital Marketing Account Manager
Murrieta,CA,US
Full-time
Onsite
Mid Level
3+ years expProSites is a company dedicated to client success, and they are seeking a Digital Marketing Account Manager to enhance client relationships and drive results. This role involves managing client accounts, executing digital marketing strategies, and providing data-driven insights to ensure client satisfaction and business growth.
MarketingWeb DesignWeb Development
Responsibilities
Establish trust and develop strategic partnerships with clients
Define client success benchmarks, KPIs, and digital performance goals—developing collaborative plans to achieve them
Act as a digital marketing advisor to your clients, providing leadership, insights, and data-backed guidance related to SEO, paid advertising, website performance, and content strategies
Proactively identify risks, underperformance trends, or market shifts in the client’s digital ecosystem and recommend adjustments to campaigns or services
Review and interpret marketing performance reports to ensure alignment with client goals and clearly communicate results and next steps
Ensure contracts, scopes of work, and strategic agreements reflect accurate services and digital objectives
Maintain high levels of client satisfaction through consistent communication, results tracking, and expectation management
Own the client relationship across internal teams and ensure coordination among departments (SEO, SEM, social media, content, etc.)
Collaborate with digital specialists to recommend service enhancements or upsells that align with client business goals
Monitor and respond to digital KPIs (e.g., traffic, lead quality, conversions, CTR) and offer proactive optimizations
Maintain detailed documentation of all client communications, service activities, and strategic touchpoints in internal systems (e.g., Salesforce)
Demonstrate a high level of accountability for client outcomes and retention
Contribute to client retention strategies by recognizing behavioral triggers and advocating for proactive engagement
Perform other duties as assigned by management
Qualification
Required
3+ years of proven experience in account management, with a strong track record in client retention and growth
2+ years of experience in digital marketing strategy or campaign management, preferably in an agency environment
Familiarity with SEO, PPC, social media marketing, Google Analytics, email campaigns, and performance reporting
Highly organized, detail-oriented, and able to manage multiple client accounts simultaneously
Excellent written and verbal communication skills with the ability to translate digital performance into client-friendly language
Entrepreneurial, proactive, and client-centric mindset
Ability to work well under pressure in a fast-paced, high-volume environment
Team player who collaborates effectively across digital and creative departments
Strong proficiency in Salesforce, including managing accounts, projects, tasks, and reports
Company
ProSites
ProSites delivers innovative website design and online marketing solutions that help professionals achieve measurable practice growth.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-12-17Debt Financing
2019-10-31Acquired
Leadership Team
Dave Rutan
CEO
Recent News
2026-01-07
2025-12-22
Venture Capital
2025-12-19
Company data provided by crunchbase