NAPA Auto Parts · 2 months ago
Supervisor, Field Service- ICR
Birmingham, AL, USA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expNAPA Auto Parts is looking for a MI Field Service Manager to oversee field service operations at one of their facilities. This role involves managing staff, ensuring quality service, and optimizing operational efficiency.
AutomotiveIndustrialMachinery Manufacturing
Responsibilities
Manages and review all operating expenses at assigned facility
Manages hiring and firing of all personnel at assigned facility
Manages all inventory items assigned to facility
Oversees and review all safety and financial audits
Makes sure the location has a schedule board and it is updated daily
Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency
Develops a documented succession plan for their location
Provides coaching and feedback to all employees
Performs other duties as assigned
Qualification
Required
Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination
Specific knowledge of field service duties required
Ability to work with the team in the field when the need arises
Ability to maintain a positive attitude and productive, driven work ethic required
Strong interpersonal, analytical, and problem-solving skill required
Ability to remain calm and clear-headed in an emergency required
Good communication skills required
Benefits
Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay
Company
NAPA Auto Parts
Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dean Moore
Director, CEO Dean's Auto Parts
Jamie Walton
Executive Vice President, Chief Merchandising Officer
Recent News
2025-10-29
2025-10-10
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