Apply on Employer Site

St. Joseph's Health · 2 weeks ago

Scheduling and Staffin g Coordinator Capasity Management

Syracuse, NY

Full-time

Onsite

Entry Level

$19.50/hr - $27.85/hr

2+ years exp

St. Joseph's Health is committed to compassionate, person-centered care, and they are seeking a Scheduling and Staffing Coordinator to improve workflow efficiency and effectiveness throughout the Unit. This role involves managing daily staffing and scheduling functions, addressing staffing needs, and ensuring appropriate patient to staff ratios.

Health CareHospitalMedicalNon ProfitPrimary and Urgent Care

Responsibilities

Utilizes appropriate patient care resources to fulfill any staffing needs, based on workload and patient to staff ratio for current and upcoming shift, taking into account staff skills/competencies/experience

Partners with Unit to address any staffing shortages or overages

Receives sick calls / call offs and works to fill vacancies for current and next shift

Monitors staffing level across the facility to ensure each unit meets the appropriate patient to staff ratio

Assesses appropriate patient care resource usage based on facility healthy workplace guidelines

Assigns on-call staff to schedule, prior to calling in

Calls in on-call staff when needed

Oversees future scheduling of staff for any centrally based staff pools and/or contract workers

Reviews unit future schedule plans to assure schedules are balanced

Identify & plan for additional supplemental staffing resource support (i.e. per diem, on-call, etc.)based on planned-vs-actual schedule variance indicators(overtime, contract labor usage, on-call usage, incidence of being understaffed)

Establish standard competency / credential / experience categories to meet resource deployment needs of the unit

Maintain employee specific credentials in designated software system

Partner with Unit to create demand-based future scheduling patterns

Other duties as assigned

Qualification

Advanced computer skillsExcelHealthcare experienceTime/Attendance systemMulti-taskingInterpersonal communicationOrganizational skillsProblem solving

Required

High School Diploma or GED required

Associates Degree in office management or related field is strongly preferred

A combination of education and experience with advanced computer skills required

2 years of administrative or healthcare experience and previous scheduling and staffing experience is a plus

Demonstrates proficiency computer skills, Excel and other Microsoft Office applications

Knowledge of the medical field and general nursing staff requirements are necessary

Excellent interpersonal communication and multi-tasking skills

Must be able to secure and maintain private and confidential information

Ability to effectively communicate with hospital staff and to successfully complete generic and department-specific skills validation and competency testing

Must be detail oriented with strong organizational and planning skills

Ability to work independently with minimal direct supervision

Ability to analyze and problem solve