Sedgwick · 1 month ago
Client Advisor
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $85K/yr
5+ years expSedgwick is a global company recognized for its excellence and customer service, and they are seeking a Client Advisor for Bill ReviewIQ. The role involves managing client relationships, ensuring customer satisfaction, and delivering innovative solutions across various industries.
BankingInsuranceRisk Management
Responsibilities
Performs contract renewal for assigned accounts
Coordinates renewal pricing; prepares and distributes stewardship and other reports
Educates the client on best practices for bill review audit and program setup. Acts as product expert for client and coordinates activities with Expert Bill Review team
Coordinates project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction
Identifies issues that impact customer satisfaction
Identifies and solicits cross selling and expansion opportunities
Performs other duties as assigned
Supports the organization's quality program(s)
Travel as required
Qualification
Required
Bachelor's degree from an accredited college or university preferred
Five (5) years of related experience or equivalent combination of education and experience required to include three (3) years legal and/or claims adjuster experience
Good knowledge of customer service and one of the following: workers compensation, liability claims management, or insurance litigation
Excellent oral and written communication, including presentation skills
Ability to understand and discuss client needs and manage client expectations
Technical skills for gaining in-depth product knowledge, including self-directed learning
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to handle conflict and confront challenging issues in a fast work environment
Ability to meet or exceed Performance Competencies
Credit security clearance, confirmed via a background credit check, is required for this position
Benefits
Medical
Dental
Vision
401k and matching
PTO
Disability and life insurance
Employee assistance
Flexible spending or health savings account
Other additional voluntary benefits
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
H1B Sponsorship
Sedgwick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (4)
2022 (9)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase