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Guardian Life · 7 hours ago

Head of Group Benefits Operations Technology

Holmdel, NJ

Full-time

Hybrid

Director/Executive

$175K/yr - $287K/yr

Guardian Life is seeking a Head of Group Benefits Operations Technology leader within their Group Benefits Digital and Technology organization. This role involves managing Group Benefits Operations applications, leading a diverse team, and developing strategies in partnership with senior business leaders to ensure operational stability and drive business growth.

DentalFinancial ServicesHardwareInsuranceLife Insurance

Responsibilities

Be responsible for the development and execution of Group Benefits Operations Technology strategy, and for continuously updating the strategy to assure that it is appropriately aligned with the overall strategy of the Group Benefit Operations business plans

Apply in-depth knowledge of how your area of responsibility integrates with Group Benefits businesses and across Guardian Life

Have responsibility and accountability for financial management of the initiatives, team and function

Be Accountable for all technology related to Group Benefits Operations applications

Oversee the multiple functions and drive the performance, efficiency, and effectiveness from the engineering and development teams

Ensure alignment with the Guardian Life and overall Digital and Technology objectives

Provide strategic direction and leadership for technology related initiatives with the team as well as overall Group Benefits Digital and Technology

Be accountable for the Operations application performance. Using data and insights you will make informed recommendations for enhancements to improve performance

Drive simplification and automation of Operations Technology applications and platforms

Stay abreast of trends and identify new opportunities to change the current ecosystem

Build strong relationships with key stakeholders and leaders across Group Benefits and Guardian Life

Anticipate and respond to major technology evolutions, industry trends, and emerging technologies in anticipation of new business opportunities

Qualification

Technology leadershipFinancial managementAgile experienceSoftware developmentCustomer experienceProject managementCollaboration skillsCommunication skillsLeadership skills

Required

A highly motivated individual with both strategic and tactical which means you recognize problems/potential problems a mile away and can resolve the issues with decisions based upon experience

A confident, strategic technology leader with a deep understanding of business processes as well as technology capabilities to develop new or innovative solutions

Able to develop strong business cases and recommendations required to secure funding to execute on your vision

Exceptional at collaboration, communication, and leadership skills

Proven business oriented and knowledge Technology executive with a strong understanding of how technology can drive ROI and business growth

The ability to provide visionary direction and effectively lead the IT and software departments, aligning technology initiatives with the company's overall goals and objectives

Directly delivered applications improving customer experiences and driving revenue

A strong understanding of end to end customer experiences and processes and the capability to leverage technology to enhance efficiency, productivity, and cost-effectiveness

Excellent skills in planning, executing, and overseeing technology projects, ensuring they are completed on time, within budget, and meet the desired objectives

The ability to stay current with emerging technologies and industry trends, fostering a culture of innovation and continuous improvement within the organization

Significant Experience in Agile and Global large-scale programs

Significant experience leading, overseeing support of applications

Significant Experience managing third-party outsourcers and managed service relationships

Significant Experience in software development engineering and release management

Benefits

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.