RAE Security · 2 months ago
Security Technician
Houston, TX
Full-time
Onsite
Entry, Mid Level
$25/hr - $35/hr
2+ years expRAE Security is seeking a Security Technician to provide excellent customer satisfaction services through the installation and servicing of Access Control Systems, Video Systems, and Visitor Management. The ideal candidate will have strong security installation skills and a background in Electronic Security Integration, ensuring compliance with regulations and maintaining customer confidence.
ConsultingSecurity
Responsibilities
Responsible for basic and advanced electronics installation and/or servicing of all required systems. This includes troubleshooting and recommending repair options with follow through of the repairs
Submit complete and accurate paperwork in a timely manner obtaining the proper signatures. Accurately record work orders, changes and codes. Properly identify warranties and provide accurate descriptions
Maintain clean and safe work environment using the correct tools properly
Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location
Responsible for troubleshooting, programming and configuration of Lenel, Genetec or Brivo Systems
Executes work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures
Responsible for maintaining accurate van inventory
Qualification
Required
Responsible for basic and advanced electronics installation and/or servicing of all required systems
Submit complete and accurate paperwork in a timely manner obtaining the proper signatures
Accurately record work orders, changes and codes
Properly identify warranties and provide accurate descriptions
Maintain clean and safe work environment using the correct tools properly
Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location
Responsible for troubleshooting, programming and configuration of Lenel, Genetec or Brivo Systems
Executes work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures
Responsible for maintaining accurate van inventory
Must have a strong background in Electronic Security Integration with 2+ years industry experience
Strong customer service orientation required
A valid state driver's license, without restrictions, is required for this position
Ability to work independently on customer site
Ability to interact in a professional manner with the customer along with the ability to identify and satisfy customer needs
Ability to meet deadlines and have strong time management and organizational skills
Able to lift 25lbs
High School Diploma
Preferred
Strong emphasis on PC software/hardware including databases, operating systems and networking
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Company
RAE Security
RAE Security designs security solutions, delivers service excellence, and builds long-lasting relationships with its customers.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar, Inc.
2024-11-12
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