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Staples Canada · 2 months ago

Sr Mgr Operations Bus Lead

Framingham, MA, United States

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Staples is a business-to-business company focused on making an impact on customers and the community. As a Senior Manager Operations Business Lead, you will drive the efficiency of Marketplace operations and manage key partnerships to enhance revenue growth and customer satisfaction.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Drive the scalability and efficiency of Marketplace operations, resolving operational challenges, lowering cost structures, and improving delivery speeds to achieve greater buy box win attainment

Manage 3PL partnerships contributing to the $800M 2026 Marketplace Budget, increasing revenue growth, customer satisfaction, and cost efficiency

Serve as a strategic advisor to senior leadership, translating business objectives into operational strategies and supporting scalable infrastructure for future growth

Provide strategic recommendations to executive leadership and make independent decisions on high-impact issues

Qualification

Operations managementSupply chain managementStrategic thinkingAnalytical skillsE-commerce experienceCross-functional leadershipCustomer-centric mindsetCommunication skillsInterpersonal skillsAdaptability