Boston Lyric Opera · 2 months ago
Director of Campaign & Philanthropy Operations
Boston, Massachusetts, United States
Full-time
Hybrid
Director/Executive
$140K/yr - $150K/yr
7+ years expBoston Lyric Opera is seeking a Director of Campaign & Philanthropy Operations to serve as a strategic advisor and key driver in preparing for a comprehensive campaign. The role involves designing campaign structures, supporting donor pipeline development, and fostering data fluency for improved decision-making and impact assessment.
Association
Responsibilities
Support the Chief Philanthropy Advisor, General Director & CEO, and Board leadership in aligning campaign activities with institutional goals and milestones
Promote a robust portfolio management process that is informed by data insights, optimizes prospect identification and research, streamlines activity tracking and reporting, and integrates moves management and stewardship ensuring campaign goals are met
Serve as the internal lead for the facilitation and accuracy of BLO’s fundraising and campaign data, ensuring data integrity and alignment across teams
Serve as liaison to internal leadership and philanthropic counsel for all campaign activity
As a co-liaison for the Campaign Committee along with the Principal Gift Officer, support volunteer leadership’s philanthropic and campaign-related engagement and philanthropic strategies—providing reports, tracking assignments, and ensuring timely communications
Hold regular meetings with gift officers/philanthropy advisors to ensure cultivation strategies, solicitations, and activity tracking are accurate and current
Maintain and manage the primary campaign calendar, ensuring all deliverables, communications, and events are coordinated and executed on schedule
Partner with the CRM & Database Administrator to professionalize the use of Tessitura reporting, analytics, and dashboard design in ways that improve the philanthropy team’s performance and strategic decision-making
Develop and maintain comprehensive campaign and related fundraising reports, revenue and expense tracking, and forecasting tools to inform strategic planning and campaign goals
Collaborate closely with Finance and External Affairs to ensure compliance and accurate campaign fund tracking with accounting and fundraising best practices, GAAP standards, and IRS regulations
Analyze ROI on appeals and fundraising activities, producing insights that guide on-going infrastructure investments
Design and document philanthropy policies, workflows, and standard operating procedures that enhance efficiency, transparency, and accountability across the department
Build infrastructure and systems that enable successful campaign execution, portfolio management, and donor engagement
Partner with leadership to establish clear team goals, performance metrics, and processes that align with BLO’s strategic priorities and campaign goal attainment
Oversee gift processing, acknowledgment, and stewardship systems, ensuring timely and accurate donor communications
Provide onboarding and training for Philanthropy staff on systems and process use, including Tessitura
Foster a culture of continuous learning and collaboration within the Philanthropy team by promoting shared understanding of systems, data, and processes
Serve as a thought partner to colleagues across Philanthropy, External Affairs, and Finance to align donor engagement, marketing, and stewardship initiatives
Collaborate with senior leadership and board members to support alignment and transparency across campaign and philanthropic activities
Identify and advance opportunities to professionalize department operations, ensuring consistency and integration across all fundraising initiatives
Qualification
Required
At least seven years of progressive experience in campaign and/or development operations, fundraising analytics, or strategic philanthropy management
Proven ability to manage campaigns, data systems, and multi-stakeholder collaboration
Advanced proficiency in Tessitura and familiarity with data visualization, segmentation, and dashboard reporting tools, is ideal
Demonstrated success translating complex data into clear, actionable insights that inform fundraising strategy
Experience designing and implementing business processes, tracking systems, and performance metrics for development teams
Strong interpersonal, communication, and facilitation skills, with a collaborative and diplomatic approach
Exceptional project management and organizational skills, with the ability to manage competing priorities in a fast-paced, evolving environment
A commitment to equity, inclusion, and community engagement and an appreciation for the role of the arts in civic life
Proactive, productive team contributor with a positive attitude and a mindset that's persistent, results-oriented, and driven to succeed
Excellent written and oral communication skills, behavioral and linguistic flexibility, and intellectual and social curiosity
Demonstrated ability to synthesize and prioritize information from a wide array of sources while maintaining attention to detail and effectively managing overall workflow
Ability to work independently, manage multiple projects effectively, and maintain a high degree of professionalism and confidentiality in a team-oriented, complex environment
Bachelor's degree required
Benefits
Competitive benefits package
Company
Boston Lyric Opera
Boston Lyric Opera (BLO) is an American opera company based in Boston, Massachusetts
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jarrell Perkins
Chief Financial Officer
Dave Tompkins
Chief Operating Officer
Company data provided by crunchbase