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Amazon Web Services (AWS) · 3 hours ago

Data Center Technician , DCC Communities

Sparks, NV

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

1+ years exp

Amazon Web Services (AWS) is seeking Data Center Technicians to support customers in multiple locations. The role involves ensuring the availability and reliability of data center operations through hardware and network diagnostics, repairs, and collaboration with cross-functional teams.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Working to meet SLA’s against assigned trouble tickets via a directed workflow

Being first line touch point for hardware troubleshooting and technical issues

Performing regular server hardware repairs(drives, motherboards etc)

Carrying out routine network, server hardware and OS related repairs

Working with cross-functional teams on a regular basis to complete routine work

Adhering to security and safety best practices in the data center

Participating in team meetings for metric analysis and daily/weekly goals achievement

Identifying and help create documentation for use globally

Identifying and help create process improvements relevant to the data center environment

Performing server upgrades, rebuilds, scheduled works as required

Interacting with third party vendors & contractors

Contributing to the development of other team members

Qualification

Computer hardware troubleshootingComputer networkingTechnical documentationProblem solvingEffective communication

Required

1+ years of computer hardware troubleshooting and repair experience

1+ years of computer networking experience

High school or equivalent diploma

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed

Some regional travel may be required

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees