Pilot Company · 2 months ago
Supervisor, Mailroom
5508 Lonas Drive, Knoxville, TN
Full-time
Onsite
Mid Level
3+ years expPilot Company is an industry-leading network of travel centers, and they are seeking a Supervisor for their Mailroom. This role involves supervising mailroom activities, managing shipping accounts, and ensuring efficient mail delivery and processing for the organization.
Retail
Responsibilities
Supervise and direction and support to mailroom team; coordinate and deliver all incoming, outgoing, intercampus mail; direct last-minute requests
Manage and create overnight shipping accounts (EDI); work directly with our FedEx Account Manager to resolve discrepancies
Maintain departmental post office boxes, permits, and expense records; reconcile transactions for shipping, handling, and supply
Reconcile overnight shipping and postal service discrepancies allocated to travel centers; perform chargebacks
Resolve shipping or postal discrepancies for campus personnel and vendors; ensure incorrect or undeliverable mail is returned or revised
Provide assistance and recommendations to team members for postal service options, comparative costs, and delivery methods
Perform periodic inventory reconciliation of supply items and postage
Create shipping accounts for all corporate offices, regional managers, and travel centers; reconcile incorrect parcel shipments
Maintain a training program for all suspicious packaging and reporting methods
Provide pickup, delivery, and personal courier services for the executive staff; set up meeting spaces for training and special events
Establish a point-of-contact and location for incoming and outgoing mail for all departments
Qualification
Required
High school diploma or equivalent certificate required
Valid Tennessee state driver's license required
Minimum three years' mailroom experience required
Intermediate Microsoft Office skills
Proficient in mathematical calculations
FedEx Ship Manager
Excellent written and verbal communication skills
Customer service oriented
Ability to collaborate and work as a member of a team
Strong attention to detail
Ability to work in heavily populated areas during normal work hours
Ability to multitask
Strong organizational skills
Ability to direct team member activities
Lift and move 50 pounds
Ability to load and unload vehicles
Exposure to inclement weather
Benefits
Nation-wide Medical Plan/Dental/Vision
401(k) Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay
Company
Pilot Company
We are a growth company focused on innovative solutions across our retail, energy and logistics operations.
10001+ employees
H1B Sponsorship
Pilot Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (18)
2023 (21)
2022 (31)
2021 (11)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Adam Wright
Chief Executive Officer
John Boardman
Division Chief Financial Officer
Recent News
Yahoo Finance
2023-03-30
2022-07-15
Company data provided by crunchbase