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Häfele America Co. · 2 months ago

Experienced Sales Account Manager - Closets

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Häfele America Co. is seeking an Experienced Sales Account Manager to maintain and expand relationships with key customers in the closet and home organization industry. The role involves managing sales activities, achieving account objectives, and driving customer satisfaction through effective relationship management and innovative solutions.

ManufacturingRetailWearablesWholesale

Responsibilities

Develop and manage a detailed sales and support plan in Salesforce for the portfolio of accounts, including strategic and tactical sales planning

Achieve sales account and plan objectives

Establish strong, long-term client relationships

Travel daily within the defined geography to visit customers and potential customers, including owners, production personnel, designers and decision makers

Provide solutions and innovative ideas to meet client needs

Develop a daily agenda of customer visits to demonstrate current and speculative products and assist in customer hardware decisions including new product development. Determine the customer’s needs

Provide accurate reports on daily activities to Sales Management at regular intervals

Prepare price quotations and write orders subject to approval by Häfele Management

Maintain detailed files on previous, current and future customer product presentations and associated meetings

Travel to trade shows within and outside of the territory. This may include nights and weekends

Participate in required training (product, computer, sales, etc...) within and outside of the territory

Keep company informed on competitive products, promotional matter, sales techniques, pricing, warranty and marketing policies

Complete product and market research reports as directed by Sales and Marketing Management

Communicate as needed with Customer Service, Sales Management, Marketing Management and other internal personnel via phone, fax and e-mail regarding customer activities on a regular basis

Maintain a home office to conduct business exclusively for Häfele America Co

Qualification

Closet Industry experienceSalesforceMicrosoft OfficePresentation SkillsMathematical SkillsTechnical AptitudeReasoning AbilityLanguage Skills

Required

Prior Closet Industry experience required

Bachelor's degree from a four-year college or university and 1 to 2 years of related sales experience; or an equivalent combination of education and experience in the closet and home organization industry

Ability to read, analyze and interpret general business documents, technical procedures and basic technical drawings

Ability to write reports, business correspondence, and procedures

Ability to effectively present information and to respond to inquiries from managers and customers

Basic computer skills are required

Ability to understand how a product works and communicate features, benefits and alternative products as needed to customers

Ability to schedule, develop and perform customer specific presentations at customer locations or industry trade shows

Ability to calculate figures and amounts, such as discounts, proportions, percentages, area, circumference, volume, metric conversions, and apply basic concepts of algebra and geometry

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical and diagram form and deal with abstract and concrete variables

Experience using the Microsoft Office suite of products, with an emphasis on using Excel regularly

Physical demands of the position include travel to the customer's place of business, use of hands to demonstrate products, good verbal skills and the ability to lift up to 50 pounds