Paradigm · 2 months ago
IT Application Development Director - Remote
United States
Full-time
Remote
Director/Executive
$150K/yr - $195K/yrParadigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. They are seeking a full-time, remote IT Application Development Director to lead the IT implementations team for client and partner implementations, ensuring project success through effective management and communication with stakeholders.
Health CareHospitalMedical
Responsibilities
Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management
Lead technical implementation delivery of the Paradigm Specialty Network products
Responsible for successful implementation within the defined timeframe and budget
Coordinate with internal stakeholders to understand the Statement of Work of client’s goals and objectives, translating them into actionable directives for project managers and business analysts
Manage the delivery of the IT implementation timelines for all client/partner implementations
Manage the delivery of the client or partner design documentation, inclusive of appropriate sign-off
Maintain communication with the client and internal stakeholders on overall project status including all milestones and any risks associated to project completion
Create and maintain standard operating process reference material for internal staff and external client use including all workflows and client protocols
Provide strategic insights to internal organizational leaders on areas of improvement to the implementation process that can reduce time to market, reduce costs and increase ROI
Work with other App Dev Directors on continuous improvements of technology capabilities to ensure most efficient and effective implementations
Establish and track IT implementation metrics (KPIs) to increase visibility alignment and accountability to meet delivery goals
Establish team metrics and dashboard, ongoing management of the internal controls to ensure business metrics (KPI’s) are met or exceeded
Ownership of the client implementation SharePoint site and all pertinent documentation including but not limited to; project plan, requirements/client designs, testing plans, workflows and technical specifications
Ensuring all compliance audit materials are stored and available as needed
Monitor the warranty period of the implementation for 30 days post go live. Ensuring all postproduction validations are complete prior to project conclusion
Successful “hand-off” of the client implementation and ongoing support to IT Production Support, Account Management and operations teams once the implementation is complete
Identify cross team roadblocks and develop solutions
Review team’s performance and adjust accordingly
Guide, maintain and enforce departmental practices, methodologies, policies and procedures
Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
Set the tone for a strong Enterprise culture and high employee engagement
Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies
Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities
Qualification
Required
Bachelor's degree in computer science, Project Management, Business Management or related field or equivalent experience
Demonstrated experience leading strategic technology initiatives
Lead by example as well as being a strong mentor and people developer
Strong communication skills and ability to work cross-functionally ensuring customer service excellence
Outstanding communication and presentation skills, with the ability to convey sophisticated concepts simply and clearly to a variety of stakeholders. Capable of connecting with multiple audiences and articulating lines of reasoning
Ability to operate as a self-starter, operating with limited guidance in a highly matrixed organization
Enjoy a fast-paced, high-intensity environment; able to handle multiple priorities
Must be client driven, ability to work within a team environment, and be focused on providing a high quality of service to the client
Professional, effective leader with a proven ability to build, inspire and motivate teams while driving world-class services
Ability to manage and plan team budget
Solid project management and coordination skills with strong problem solving/analytical thinking and technical background, able to design and hands-on implement technical solutions to complex business problems
Strong business analysis and IT integration skills
Strong IT Agile experience
Expertise in EDI (837,277,999.) and web services
Proficient with Microsoft productivity tools
Working knowledge of the Workers' Comp industry
Benefits
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives– Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Company
Paradigm
Paradigm achieves leading clinical and financial results for catastrophic and complex claims.
Founded in 1991
1001-5000 employees
H1B Sponsorship
Paradigm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger Berman Capital Solutions
2025-07-02Private Equity
2018-09-20Acquired
Leadership Team
D
D. Nathan
Founder
Recent News
2025-12-10
2025-07-02
Company data provided by crunchbase