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Extra Space Storage · 1 week ago

Director of Risk Management-Claims

Salt Lake City, UT

Full-time

Hybrid

Director/Executive

7+ years exp

Extra Space Storage is a leading institutional self-storage company committed to providing exceptional storage solutions. They are seeking a dedicated and experienced Director of Insurance Claims to manage property, liability, and specialty claims processes, while optimizing claims procedures and leading a team of professionals.

CommercialReal Estate InvestmentSelf-Storage

Growth Opportunities

Responsibilities

Oversee and manage the property and liability claims processes, ensuring timely and effective resolution of claims

Lead and mentor a team of claims professionals, providing guidance and support to ensure high performance and professional growth

Develop and implement best-in-class claims management processes to enhance efficiency and reduce costs

Utilize strong negotiation skills to manage and resolve claims disputes effectively

Build and maintain relationships with internal and external stakeholders, including senior management, insurance carriers, adjusters, consultants, and vendors

Drive organizational change by implementing innovative strategies and processes to improve claims handling and risk management. Use knowledge of policy forms to make recommendations to provide more comprehensive coverage

Analyze claims data to identify trends and opportunities for improvement, and provide strategic insights to senior management

Ensure compliance with all relevant regulations and company policies related to claims management