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Physician Affiliate Group of New York, P.C. (PAGNY) · 1 month ago

Affiliate Operations Specialist (Human Resources)

New York, NY

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $75K/yr

Physician Affiliate Group of New York, P.C. (PAGNY) is a multispecialty medical practice group that provides administrative and human resources services to support its clinical providers. The Affiliate Operations Specialist is responsible for managing employee concerns, onboarding new hires, ensuring compliance with training and health assessments, and maintaining accurate employee records. This role acts as a key point of contact within the HR Department and collaborates with various stakeholders to support the organization’s mission of providing high-quality healthcare services.

Health CareHospitalMedicalMental Health

Responsibilities

Manages compliance with mandatory and non-mandatory trainings, continuing education, annual health assessments, and work evaluations, assuring employee records are current and meet The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and New York Department of Health (NYDOH) standards

Acting as the primary point of contact for all credentialing and onboarding, the Affiliate Operations Specialist will manage multiple new providers' progress throughout this process

Tracks all new hires, ensuring onboarding is smooth and thoroughly reviewed, and that all post hire data and documents are in HRIS, employee files, credentialing and onboarding trackers

Maintains relationships with providers and staff by checking in periodically to keep them informed and engaged

Leads and facilitates recurring new hire orientation and other activities and also provides hands on guidance for timesheet processing, benefits, continuing medical education (CME), payroll and holiday calendars

Manages all HRIS transactions in a timely fashion and makes change requests ensuring accuracy

Follows up with the appropriate personnel and communicates with corporate and H+H approvers for escalated issues

Builds and maintains successful relationships with site leadership, Medical Staff Office (MSO), Occupational Health Services (OHS), H+H Human Resources Partners, Chiefs/Chairs, and other stakeholders

Attends site committee meetings when necessary

Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate Labor and Employee Relations team member

Qualification

HRIS managementOnboarding processesEmployee relationsCredentialingCommunication skillsTeam collaboration

Required

Experience in human resources or related field

Strong communication skills

Ability to manage multiple tasks and prioritize effectively

Proficiency in HRIS and other relevant systems

Knowledge of compliance with healthcare regulations and standards

Experience with onboarding processes and employee record management

Ability to build and maintain relationships with staff and stakeholders

Experience in managing training and continuing education programs

Ability to handle labor relations and HR inquiries

Preferred

Experience in a healthcare setting

Familiarity with The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards

Experience with credentialing processes

Knowledge of payroll and benefits administration

Company

Physician Affiliate Group of New York, P.C. (PAGNY)

Overview Physician Affiliate Group of New York, P.C.(PAGNY), is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve NYC Health + Hospitals health care system, including public hospitals, community-based practices, and NYC’s Correctional Health Service.

Founded in 2010