Ross Stores, Inc. · 1 month ago
Area Supervisor/Dept Supervisor
Drexel Hill, PA
Full-time
Onsite
Senior Level
5+ years expRoss Stores is the nation’s largest off-price retailer with a strong track record of success and growth. The Area Supervisor is responsible for all aspects of store operations, leading the team to meet company standards and ensuring a friendly shopping environment while managing staffing, training, and overall performance.
ApparelFashionRetailRetail Technology
Responsibilities
Responsible for all aspects of the Stores' operations
Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met
Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment
Recruits, trains and develops Associates
Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working
Analyzes Store reports to evaluate controllable expenses and overall Store performance
Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed
Ensures proper scheduling of Associates to meet business objectives
Accepts special assignments as directed by Leadership
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed
Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates
Through selection, training and motivation, strives to reduce Store turnover
Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training
Ensures all required training courses are prioritize and completed in a timely manner
Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed
Ensures compliance with Ross personnel policies and procedures
Manages Associate Relations issues, consulting with the District Manager as needed
Ensures compliance with all State, Local and Federal regulations
Leads all expenditures to be within budget
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers
Ensures all Associates understand and can execute emergency operating procedures
Treats all Customers, Associates, and other leaders with respect
Demonstrates courtesy, friendliness, and professionalism at all times
Recognizes Associates using Company recognition programs
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc
Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code
Reinforces the Company Dress Code at all times
Represents and supports the Company brand at all times
Manages Store to ensure a clean, neat, easy to shop environment
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice
Ensures merchandise is presented and organized according to Company merchandising guidelines
Urgently manages merchandise processing to the sales floor within the expected Company timeframe
Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers
Safeguards confidential information, cash and credit card information and merchandise
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness
Responsible for leading the annual inventory process including preparation and execution of inventory guidelines
Monitors mark-out-of-stock policy to ensure proper administration
Qualification
Required
Five or more years of store management experience in a retail environment
Must maintain a high level of customer service
Must demonstrate the ability to lead, manage, motivate and communicate positively to store associates at all levels
Ability to train, coach and develop associates at all levels
Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results
Fluency in English
Must exercise considerable independent judgement and discretion
Ability to work evenings and weekends
Ability to use all store equipment, including pd ts, registers and pc as required
Ability to spend up to 100% of working time standing, walking, and moving around the store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull and lift more than 25 lbs
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
Ability to perform basic mathematical calculations commonly used in retail environments
Benefits
Accident, critical illness, vision, auto, home, and pet insurance programs
Associate discount
Identity protection
Associate purchase program
Benefit hub discount mall
Employee assistance program
Commuter benefits
401 k (service requirements)
Employee stock purchase program
Ross cares fund
College discounts
Sick pay (where legally required)
Referral bonuses
Medical/dental/vision health insurance
Legal insurance
Vacation buy
Flexible spending account
Health savings account
Life/add insurance
Long- term disability
Enhanced maternity and parental leave benefit
Vacation pay accrued at a rate of 15 days/year
9 personal and company holidays
Company
Ross Stores, Inc.
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
10001+ employees
H1B Sponsorship
Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-08-08IPO
Leadership Team
William Sheehan
Executive Vice President, Chief Financial Officer
BG Badriprasad
Chief Security Architect
Recent News
2025-11-26
2025-11-24
2025-11-24
Company data provided by crunchbase