Umpqua Indian Development Corporation · 2 months ago
IT Technician I
Canyonville,OR,US
Full-time
Onsite
Entry Level
1+ years expUmpqua Indian Development Corporation (UIDC) is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. They are seeking an IT Technician I to provide technical support to users of desktop computers, telephones, and office equipment, ensuring customer needs are prioritized and maintaining effective communication.
EmploymentHospitalityTraining
Responsibilities
Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment
Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment
Builds, tests, and deploys computers with correct software for the installation
Performs periodic inventories of desktop computer, telephone, and office equipment
Pulls data cables as necessary to accomplish task at hand
Accurately documents all work performed in Help Desk software application
Ensures that customer needs are the first priority when approaching work assignments
Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others’ judgment and capabilities, and gives praise/recognition to those who earn it
Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis
Ensures that both written and verbal communications are clear, concise, complete, accurate and effective
Qualification
Required
Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required
Achieve passing score on basic computer skills exam
Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems
Must be willing and able to work holidays and weekends as needed
Excellent organizational, verbal, interpersonal, and customer relations skills
Must be 21 years of age or older
Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program
Must be able to obtain a Class III Gaming License
Preferred
1 year prior experience in customer service related field preferred
Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred
Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred
Benefits
Comprehensive medical, dental, vision, and Rx coverage
Paid Time Off
Employer-paid life and disability plans
401k with up to 3.5% employer match
Company
Umpqua Indian Development Corporation
Welcome to UIDC — Where Opportunity Meets Diversity Umpqua Indian Development Corporation (UIDC) is the business division of the Cow Creek Band of the Umpqua Tribe of Indians - one of Southern Oregon’s most diverse and dynamic employers.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase