NetSuite · 2 months ago
Data Center Technician 2
NetSuite, a leader in cloud solutions, is seeking a Data Center Technician 2 to help build and operate their cloud services at scale. The role involves hardware installation, troubleshooting, and managing cabling infrastructure while ensuring the efficiency of the data center operations.
Cloud ComputingComputerCRMiOSSaaSSoftware
Responsibilities
Hardware installation & configuration of enterprise servers and cabling infrastructure
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams
Troubleshooting and resolve Telco Connectivity issues
Troubleshoot & Replace Network Switch equipment
You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams
Documentation of activities and build/modify SOPs
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables
System power supplies and cabling install, fix and repair
You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects
Qualification
Required
Knowledge of server/storage/network hardware
Strong interest in learning new DC concepts
Strong verbal and written communication skills
Shift schedule (4 days a week, 10-hour shifts). Includes weekends and holidays
3+ years working in an IT environment
Experience solving problems on servers, networking devices and IT equipment
Inventory management experience. Ordering, receiving, and shipping server parts. Experience taking on-call shifts and ability to respond to critical events as needed
Experience raising issues to Sr. onsite staff and management as needed
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
Preferred
Knowledge of trunk infrastructure is a plus
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Recent News
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