Experiential Director, National Staffing Lead (Global Soccer) (Financial Services Client) (Contract) jobs in United States
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Octagon · 1 month ago

Experiential Director, National Staffing Lead (Global Soccer) (Financial Services Client) (Contract)

Octagon is a global sports, entertainment, and experiential marketing agency, and they are seeking an Experiential Director, National Staffing Lead to oversee staffing operations for the FIFA World Cup 26™. This role involves managing the full workforce lifecycle for over 650 team members and ensuring seamless coordination of staffing plans and logistics during the tournament.

AdvertisingBrand Marketing
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Growth Opportunities

Responsibilities

Oversee the full staffing operation for more than 650 team members across multiple event sites, including Octagon employees, contractors, and temporary staff
Develop and manage staffing schedules, shifts, and rest days to ensure full coverage and compliance with labor standards
Lead the accreditations process, ensuring all staff have the correct access levels and credentials throughout the tournament
Maintain continuous engagement and morale among team members, implementing recognition, communication, and support programs
Serve as the primary liaison with temporary staffing vendors, managing contracts, communications, and issue resolution
Coordinate and execute all required training sessions to ensure staff are properly prepared for their roles and understand key operational protocols
Oversee all workforce logistics — including transportation, accommodations, and meals — to guarantee a seamless experience for all personnel
Collaborate closely with regional operations and experience leads to align staffing plans with event timelines, activation needs, and client expectations
Manage staffing budgets, forecast needs, and identify opportunities for efficiency without compromising quality or performance
Provide on-site leadership during live event operations, addressing staffing or logistical challenges in real time

Qualification

Event staffingWorkforce managementLarge-scale operationsVendor relationsBudgetingOperational reportingMicrosoft Office SuiteMultitaskingPeople-first leadershipCommunication skillsInterpersonal skillsProblem-solving

Required

5–7 years of experience in event staffing, workforce management, or large-scale operations — preferably in sports, live events, or experiential marketing
Proven success managing large, diverse teams and coordinating multiple staffing vendors
Strong organizational, problem-solving, and multitasking abilities with an eye for detail
Experience developing and maintaining schedules, shift plans, and credentialing systems
Skilled in vendor relations, budgeting, and operational reporting
Excellent communication and interpersonal skills with a hands-on, people-first leadership style
Proficiency in Microsoft Office Suite and workforce management or project tracking platforms
Ability to thrive in fast-paced, high-pressure environments while maintaining a calm and solutions-oriented mindset
Endurance, stamina and physical ability to work long hours for extended days during activations
Persistent enthusiasm, energy and drive through the project both in the office and importantly, on the road
Valid driver's license and clean driving record required
Ability to lift up to 50 lbs. and stand for up to or more than eight hours at a time
Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: High (40-60%)

Company

Octagon is the world's leading sports and entertainment management and marketing company. It is a sub-organization of Interpublic Group.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Haddad
Head of Commercial Strategy
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Lizi Hamer
Global Executive Creative Director
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Company data provided by crunchbase