Bowery Residents' Committee · 4 months ago
Incident Management Coordinator
Manhattan, NY
Full-time
Onsite
New Grad, Entry LevelBowery Residents' Committee is dedicated to supporting New Yorkers experiencing homelessness. The Incident Management Coordinator will coordinate critical incident review processes, ensuring compliance with state regulations and enhancing the safety and security of staff and clients.
CivicTech
Responsibilities
Ensuring that all programs are meeting expectations around incident reporting (e.g., content, timeliness, documentation) and review procedures as established by the New York State Office of Mental Health, Office of Alcohol and Substance Abuse Services, and Justice Center
Managing incident reporting in New York Incident Management Reporting System (NIMRS) and Web Submission of Investigation Report (WSIR)
Coordinating and providing support for monthly agency-wide incident review meetings and monthly program-specific meetings for treatment and housing programs, including support with agenda setting, meeting logistics and material preparation
Collaboratively developing and managing corrective action plans and other clinical initiatives designed to reduce incidents, improve client safety and otherwise manage risk
Conducting and/or coordinating logistics of incident investigations assigned internally and externally
Providing training and technical assistance to staff around best practices for writing incidents and procedures for categorizing incidents, with a focus on expectations for incidents reported internally as well as externally in NIMRS for OMH/OASAS programs
Other related duties as assigned
Qualification
Required
Bachelor's degree required
Excellent oral and written communication skills
Superior computer literacy skills (e.g., Microsoft Excel, Access, Word, Power Point) and the ability to learn new computer applications with ease
Demonstrated judgment and discretion with regard to confidential information
Excellent organizational and time management skills, with attention to detail, accuracy and pacing
Interest in issues relating to homelessness, mental health and/or substance abuse
Strong commitment to improving equity and inclusion in all facets of work
Preferred
Master's degree in public health, social work, public or business administration, or other related field preferred
Knowledge of AWARDS database is a plus
Vaccination preferred but not required
Benefits
Employees are eligible for health insurance and paid sick time benefits immediately upon starting work.
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
Company
Bowery Residents' Committee
BRC is one of New York City's largest providers of housing and services for individuals experiencing homelessness.
Founded in 1971
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Muzzy Rosenblatt
CEO & President
Chance E. Morrison
Chief Equity Officer
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