Plexus Corp. · 2 months ago
Senior Program Manager - Sustaining Services
Buffalo Grove, IL
Full-time
Onsite
Mid, Senior Level
$108K/yr - $162K/yr
4+ years expPlexus Corp. is committed to creating transformative products across various industries including Aerospace/Defense and Healthcare. The Senior Program Manager leads the tactical interface between customers and Plexus functional areas, managing customer relationships and ensuring program delivery meets commitments and cost parameters.
AutomotiveBusiness DevelopmentElectronicsEnterprise ApplicationsManufacturingSupply Chain Management
Responsibilities
Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise
Oversee delivery planning and ensure delivery to commitment within cost parameters across programs responsible for. Build relationship of trust with customers and identify and work with CM/CDs on new sales opportunities
Establish and share best practices in respect of customer service and satisfaction, be a role model of the Plexus' 5Es and Plexus Core Values
Create a culture of QBWM and Continuous Improvement in Customer Focus Team(s). Share CI wins and best practices with others, and seek out and leverage global best practices to accelerate operational excellence locally
Collaborate with CM/CD, Financial Analyst, other departments to drive improvements in the financial performance of program(s) responsible for, sharing any best practices established
Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential
Qualification
Required
Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise
Oversee delivery planning and ensure delivery to commitment within cost parameters across programs responsible for. Build relationship of trust with customers and identify and work with CM/CDs on new sales opportunities
Establish and share best practices in respect of customer service and satisfaction, be a role model of the Plexus' 5Es and Plexus Core Values
Create a culture of QBWM and Continuous Improvement in Customer Focus Team(s). Share CI wins and best practices with others, and seek out and leverage global best practices to accelerate operational excellence locally
Collaborate with CM/CD, Financial Analyst, other departments to drive improvements in the financial performance of program(s) responsible for, sharing any best practices established
Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential
25% or less travel required
Preferred
Bachelor's Degree with 4 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered
Benefits
Medical, dental, and vision insurance
Paid time off
Retirement savings
Opportunities for professional development
Work-life balance
A variety of perks to enhance the team member experience
Company
Plexus Corp.
Since 1979, Plexus has been partnering with companies to create the products that build a better world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Apax Partners
2006-06-27Post Ipo Equity
1986-02-14IPO
Leadership Team
Todd Kelsey
President & Chief Executive Officer
Oliver Mihm
Chief Operating Officer
Recent News
2025-11-07
2025-10-23
2025-10-02
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