Copy - Customer Service Representative jobs in United States
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Mr. Appliance · 2 months ago

Copy - Customer Service Representative

Mr. Appliance is a World Class customer service company specializing in appliance repair, seeking Customer Service Representatives to enhance customer experiences. The role involves answering calls, scheduling service appointments, and ensuring effective communication with customers about their needs.

Customer ServiceHome Appliances

Responsibilities

Answer incoming calls and empathize with the customer
Respond to customer emails
Schedule in-home service appointments with one of our trained Appliance Repair Technicians
Effectively communicate with the customer to ensure they understand the appointment time and services needed
Order and receive parts to ensure efficient use of company materials
Enter data into the company software

Qualification

Exceptional Customer ServiceProblem SolvingTelephone CommunicationBasic Computer SkillsAttention to Detail

Required

Exceptional Customer Service
Problem Solving
Efficiency
Punctuality and Reliability
Pride in the Details
High school diploma or equivalent
Good telephone communication skills
Basic computer and data entry skills

Preferred

Previous office experience is a plus!

Benefits

Health, Dental, and Vision benefits are offered after 90 days of employment.
PTO : Starts after 1 year of employment
Fun Team Environment: We stand by our culture and build our team with people that love what they do.

Company

Mr. Appliance

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For consumer services visit http://www.MrAppliance.com/.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-01-01Seed

Leadership Team

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Carrie Hrustic
CEO, Entrepreneur
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Company data provided by crunchbase