Mr. Appliance · 2 months ago
Copy - Customer Service Representative
Mr. Appliance is a World Class customer service company specializing in appliance repair, seeking Customer Service Representatives to enhance customer experiences. The role involves answering calls, scheduling service appointments, and ensuring effective communication with customers about their needs.
Customer ServiceHome Appliances
Responsibilities
Answer incoming calls and empathize with the customer
Respond to customer emails
Schedule in-home service appointments with one of our trained Appliance Repair Technicians
Effectively communicate with the customer to ensure they understand the appointment time and services needed
Order and receive parts to ensure efficient use of company materials
Enter data into the company software
Qualification
Required
Exceptional Customer Service
Problem Solving
Efficiency
Punctuality and Reliability
Pride in the Details
High school diploma or equivalent
Good telephone communication skills
Basic computer and data entry skills
Preferred
Previous office experience is a plus!
Benefits
Health, Dental, and Vision benefits are offered after 90 days of employment.
PTO : Starts after 1 year of employment
Fun Team Environment: We stand by our culture and build our team with people that love what they do.
Company
Mr. Appliance
For consumer services visit http://www.MrAppliance.com/.
Funding
Current Stage
Growth StageTotal Funding
unknown2018-01-01Seed
Recent News
Mr. Appliance, a Neighborly Company
2025-11-25
2023-12-08
Company data provided by crunchbase