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Resmed · 2 months ago

Senior Specialist, UX Design

San Diego, CA

Full-time

Hybrid

Senior Level

$143K/yr - $215K/yr

6+ years exp

Resmed is redefining digital commerce in healthcare and is seeking a Senior UX Designer for their Online Store (ROS). The role involves leading experience design for a global commerce platform, enhancing user journeys through AI and data experimentation.

Health CareHealth DiagnosticsMedicalMedical Device

Responsibilities

Lead the design of end-to-end commerce experiences for ROS, from account setup to post-purchase workflows

Collaborate across CX, Product, Engineering, and Commercial Operations to align business goals with user needs

Apply AI and experimentation tools to test, optimize, and personalize digital experiences at scale

Create UX artifacts including wireframes, prototypes, and interaction models that span multiple systems

Translate complex enterprise workflows into intuitive self-service experiences

Partner with research to synthesize insights into actionable design strategies

Facilitate workshops, design sprints, and iterative critiques to align stakeholders around UX outcomes

Ensure design consistency across the global ecosystem via the Resmed Design System

Mentor junior designers and foster a culture of experimentation, learning, and data-informed design

Qualification

UX DesignFigmaAdobe Creative SuiteAI-assisted design toolsCommerce experienceData experimentationEnterprise experienceCollaboration skillsCommunication skillsStorytelling skills

Required

6+ years of experience designing complex digital experiences within commerce, SaaS, or enterprise ecosystems

Strong portfolio demonstrating design excellence in commerce workflows, data-rich interfaces, or regulated digital environments

Expertise in Figma, Adobe Creative Suite, or equivalent tools for end-to-end UX delivery

Proven ability to design enterprise-integrated experiences spanning ERP, CRM, and fulfillment systems

Experience applying AI-assisted design tools, data experimentation, and personalization frameworks to optimize user experiences

Strong collaboration, communication, and storytelling skills with cross-functional teams including Product, CX, and Engineering

Demonstrated ability to deliver measurable business and user outcomes through UX strategy

Preferred

Experience in healthcare, medical devices, or other regulated industries, particularly in areas supporting holistic sleep health and respiratory wellness

Background in data visualization or analytics-based UX optimization, with sensitivity to designing experiences that improve both business performance and user wellbeing outcomes

Familiarity with Elastic Path or similar commerce platforms

Understanding of how digital commerce experiences can connect users to preventive care, therapy management, or personalized health insights in support of ResMed's broader digital health mission