Fabick Cat ยท 2 months ago
Training Instructor
Fabick Cat is the authorized dealer of Caterpillar equipment, providing services for nearly 100 years. The Training Instructor will organize and conduct classroom training, develop technical training courses, and assist technicians and customers with product technical issues.
Construction
Responsibilities
Organize and Conduct Classroom Training
Develop and maintain technical training courses to organizational requirements (current products, procedures, parts reusability, tooling, NPI and training aids)
Determine course content according to objectives
Develop annual training schedule and course descriptions
Assist in scheduling appropriate technicians in correct classes
Develop, schedule and conduct customer dealer training programs
Assist other departments by instructing special training programs/requests
Work with Product Support Managers and Training Manager to identify areas where additional training is needed
Coordinate classroom availability with the appropriate people
Schedule, test and certify technicians on appropriate equipment
Prepare training material (presentations, worksheets, tests, etc
Update current training records
Design, build and maintain appropriate training aids
Maintain technical knowledge base on appropriate courses and other areas of responsibility
Work to keep training and personal expenses within appropriate levels
Work with the training and PSM's to ensure that servicemen have all the required courses and certifications required for advancement
Lead the development of a technical training program with multiple skill levels for technicians. (TCDP)
Achieve and maintain CIAP certification
Participate in conferences, seminars and training sessions to maintain knowledge base
Assist the Technical Communicator
Assist Technicians and customers with product technical issues
Correspond with business unit service engineering when necessary
Maintain accurate technical information and ensure no confidential or privileged information is released to unauthorized persons
Inform TC of major product problems
All other duties as assigned
Qualification
Required
2 year technician degree with emphasis on diesel engine or earthmoving repair
5 years experience as a heavy equipment/earthmoving technician or doing technical instruction
Must have a solid understanding of applied failure analysis
Effective oral and written communication skills and excellent interpersonal skills
Conflict management skills
Must be able to organize and write procedures in a logical/methodical manner
Strong computer skills in SIS2.0, Parts Integrator, Dealer Business Systems and Microsoft products
Good time management skills and excellent attention to detail
Must be able to obtain a DOT medical certification and maintain a CDL
Travel requirements are over 50%
Preferred
Previous training experience
Company
Fabick Cat
Fabick Cat is the exclusive dealer of Caterpillar equipment, power systems, parts and service.
Funding
Current Stage
Late StageRecent News
2022-05-05
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