Seneca Gaming Corporation · 5 months ago
Facilities Shift Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
5+ years expSeneca Gaming Corporation is looking for a Facilities Shift Manager to oversee the daily operations of the Facilities Department. The role involves managing staff, ensuring compliance with safety standards, and developing operational plans to support departmental goals.
Gambling & Casinos
Responsibilities
Work closely with managers to develop schedules and plans based on the departments operating requirements and equipment needs
Seek input from management and personnel in the development of goals, objectives, and tactical strategies
Conduct periodic evaluations of labor requirements and productivity, and make recommendations regarding staffing levels and performance management. Utilize all personnel effectively to support operations and maintain viability of the departmental facilities. Responsible for overseeing that all corporate and departmental policies are adhered to that corrective action is properly addressed and processed according to rules and regulations
Oversee effective training, recognition, coaching and discipline and other personnel related issues under the guidance of the Facilities Managers
Identify areas for employee development and coordinate and participate in departmental training programs
Manage work of all staff and oversees that they meet and adhere to all job function requirements
Meet formally and informally with all departments to ensure plans are supported and all requirements such as operating conditions, parts, tooling, labor, contract services, and environmental and safety programs are in place
Supervise inspection and maintenance of mechanical and tool equipment. Establish procedures and standardized methods of work. Develop maintenance and outage plans and establish preventive maintenance programs. Review faulty equipment reports and investigates equipment failures. Provide information and recommendations regarding equipment overhaul, replacement, and modifications
Must observe and comply with all standard safety codes and practices, and perform work in accordance with recognized trade and company standards and, where applicable, local, state, and federal laws. Ensure compliance with company safety and environmental policies and procedures. Provide leadership for daily implementation of safety and environmental programs. Perform work with highest regard for employee safety and departmental reliability
Ensure MSDS’s are obtained for all hazardous materials entering the department. Implement materials handling program to ensure movement of materials is performed safely. Provide technical assistance to environmental health and safety on materials handling, heavy duty and light duty equipment and tool safety, departmental planning, and safety and environmental reports
Oversee that contractors maintain communications with operations personnel, ensure OSHA compliance (i.e. confined space, hot work, etc.) and to ensure equipment meets health and safety requirements. Oversee plans, schedules, and coordinates the work of contractors in construction, renovation, and modification projects
Adhere to all Purchasing, HR, and TERO compliance regulations
Work independently without direct supervision
Assist in other projects, as directed by Facilities Managers
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
Must complete all required SGC Training programs within nine (9) months from commencement of employment
Attend all necessary meetings
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule
Qualification
Required
Must be 18 years of age or older upon employment
High school diploma or equivalent required
Minimum of five (5) years' experience in a supervisory position preferred
Minimum of five (5) years' experience in industrial or power plant operations and equipment, technical fields of electrical, heating/air conditioning systems (such as boilers, chillers, diesels and auxiliary equipment), and plumbing
Minimum of five (5) years' experience in facility maintenance operations (carpentry, masonry, painting, welding, kitchen appliance/refrigeration maintenance/repair, mechanical equipment, heavy equipment, key and lock systems and grounds/landscaping)
Direct experience in maintenance planning and computer systems
Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier
Strong interpersonal communication and organizational skills required
Requires individual with a high degree of professionalism and the ability to work well independently and effectively with others, on a daily basis
Must be detailed oriented, able to take direction and handle multiple tasks, prioritize work effectively, and see a work project through to completion
A willingness to acquire new skills and utilize technology to streamline processes and problem solving are essential
Ability to write routine correspondence, compile reports and to speak effectively to the public, employees and customers
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be able to stand, walk, and move through all areas of the casino
Heavy lifting required
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations
Preferred
Minimum of five (5) years' experience in a supervisory position preferred
Company
Seneca Gaming Corporation
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the largest private sector employers in Western New York, with 4,000 employees at its three locations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rod Centers
Chief Operating Officer
Melissa Free
SVP Chief Marketing Officer
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