National Vision Inc. · 1 month ago
Front Desk Receptionist - Bilingual Spanish
Elgin, IL
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hr
0+ years expNational Vision Inc. is one of the largest optical retailers in the United States, operating the America’s Best brand. The Front Desk Receptionist is responsible for greeting customers, managing patient records, scheduling appointments, and providing excellent customer service both in-person and over the phone.
EyewearRetail
Responsibilities
Ensures high quality customer service while following all safety protocols
Ensures a smooth flow of customers through the store
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
Processes and understands managed care plans while obtaining document information from the insurance company as needed
Provides customers basic and accurate information
Schedules and confirms appointments, follow-up visits and classes
Files all patient records daily and pulls patient files for the next day's appointments
Checks order status and notifies customers when orders are in or of any delays
Keeps reception area tidy and presentable with all necessary materials
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
Participates in regularly scheduled mandatory communication meetings
Qualification
Required
Fluent in reading and speaking both English and Spanish
Strong customer service skills required
Strong organizational skills required
Preferred
Experience as a Receptionist, Front Office Representative or similar role preferred but not required
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Benefits
Health and dental insurance
401k retirement savings with company match
Flex spending account
Paid personal time off
Paid company holidays
Parental leave
Employee eyewear discount
Company
National Vision Inc.
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
10001+ employees
H1B Sponsorship
National Vision Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (11)
2022 (14)
2021 (10)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-26IPO
2014-02-07Acquired
Leadership Team
Kevin Hassey
Senior Vice President
Mark Banner
President - America's Best Contacts and Eyeglasses
Recent News
2025-11-18
2025-11-10
2025-11-07
Company data provided by crunchbase