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MRC Global · 2 weeks ago

Technical Inside Sales Representative - Valve Automation

Fairfield, OH

Full-time

Onsite

Entry Level

2+ years exp

MRC Global serves the oil and gas industry across various sectors and is seeking a Technical Inside Sales Representative for Valve Automation. The role involves providing technical assistance, managing customer orders, and maintaining product knowledge to ensure customer specifications are met.

EnergyIndustrialLogistics

Responsibilities

Provide technical assistance and support for customers regarding technical specifications of products, and troubleshoot applications as needed

Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions

Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed

Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts

Maintain knowledge of current product pricing

Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers

Establish rapport and provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)

Maintain and approve quality standards

Set up a correct description of all inventory items and add new inventory to the system as needed

Learn new procedures and product information as required

Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts

Available to work scheduled and unscheduled overtime as requested (including on-call)

Take reasonable care for the safety and health of yourself and others

Report workplace hazards, injuries, or illnesses immediately

Perform other duties or projects as assigned

Qualification

PVF products knowledgeCustomer service experienceInside sales experienceComputer proficiencyCommunication skills

Required

Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work

Strong knowledge of PVF products, reasoning, analytical, math, and reading skills

Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience

Demonstrated competence in the use of computers and software applications

Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others

Willingness and ability to travel within and outside the region regularly

Valid Driver's License with the ability to meet the MRC Global vehicle policy

Must have the ability to provide documentation verifying legal work status

Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries

Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines