CFS Brands ยท 4 months ago
Manager, Warehouse Management Systems
CFS Brands is a market-leading designer, manufacturer, and distributor of commercial foodservice, healthcare, and industrial hygiene products. The Manager of Warehouse Management Systems is responsible for the design, configuration, testing, and deployment of software systems, ensuring operational efficiency and user support across distribution centers.
Food and BeverageFood DeliveryFood ProcessingHealth CareManufacturing
Responsibilities
Serve as the primary internal owner of BY during the transition from implementation partner to steady state
Assume operational responsibility for all distribution centers currently live on BY
Actively participate in the BY implementation team, ensuring live-site feedback informs future site deployments
Coordinate with other CFS Brands IT employees and 3rd party support providers to resolve system issues and maintain performance
Monitor overall BY health across all active sites, track issues, escalations, and resolutions
Collaborate with DC leadership to ensure site-level adoption, standardized processes, and high service levels. Assist with written standard operating procedures
Manage user support workflows, ensuring issues are triaged, resolved, or escalated appropriately
Oversee and participate in data queries, reporting, analytics, and system monitoring to ensure accuracy and operational efficiency
Prepare sites for upgrades, enhancements, and periodic releases
Support training and onboarding of super-users and site-level operations personnel
Perform periodic onboarding and training site level super users
Generate and maintain system documentation related to configurations, workflows, and user guides
Assist in vendor relationship management activities
Qualification
Required
Bachelor's degree in Business, Supply Chain, IT, or related field
5+ years of experience working with WMS platforms (BY preferred)
Strong knowledge of distribution center operations and warehouse processes
Experience supporting or managing BY systems across multiple sites
Experience with WMS integrations to ERP and TMS in a supply chain ecosystem
Ability to coordinate across IT, operations and vendor partners
Strong organizational skills with the ability to manage multiple priorities
Leadership experience managing technical or operational staff
Requires broad knowledge of area typically obtained through advanced education combined with experience
Typically requires a University degree or equivalent experience and minimum 3 years of prior relevant experience
Company
CFS Brands
CFS Brands manufactures and markets professional grade solutions for the restaurant, hospitality, healthcare and janitorial segments.
Funding
Current Stage
Late StageTotal Funding
unknown2018-03-01Acquired
Recent News
2025-12-04
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2024-04-13
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2024-04-13
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