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UF Health Jacksonville · 5 months ago

Donor Family Services Coordinator | Organ Procurement Org | Days | Full-time

Gainesville, Florida

Full-time

Onsite

Entry, Mid Level

2+ years exp

UF Health Jacksonville is focused on providing support to organ donor families. The Donor Family Services Coordinator is responsible for developing and implementing after-care services, coordinating projects and programs, and facilitating communication between donor families and transplant recipients.

EducationHealth CareHospital

Responsibilities

Responds to the needs of organ donor families by developing and implementing appropriate after-care services, including grief counseling and bereavement support; by coordinating projects, programs and special events that promote the donor families experiences; and by facilitating communication between donor families and transplant recipients

Collaborates on other LifeQuest and donor program development department projects and campaigns as needed

Must demonstrate ability to work independently, find creative solutions to problems and develop innovative ideas

Qualification

Grief counselingCase managementCommunicationsOrganizational skillsCustomer serviceProofreadingProblem-solvingCritical thinking

Required

Bachelor's degree in communications, public relations, health sciences, social work or other related field and two years of case management, social work, hospice, grief counseling or related experience

Two years of donor family after care experience within an organ procurement organization (OPO), tissue bank or eye bank

Exceptional writing, proofreading, communications, critical thinking and organizational skills

Excellent interpersonal, customer service and problem-solving skills