Creek Technologies Company ยท 2 months ago
AAR Administrator
Brunswick, GA, US
Full-time
Onsite
Mid LevelCreek Technologies Company is involved with the Federal Law Enforcement Training Center (FLETC) under the Department of Homeland Security. They are seeking an AAR Administrator to manage the Milestone XProtect After Action Review system, ensuring uptime and performance while providing user support and training.
Information and Communications Technology (ICT)Information ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Administer, configure, and maintain the Milestone XProtect After Action Review (AAR) system or an equivalent enterprise video management and review platform
Oversee system operations, ensuring uptime, performance, and data integrity across all AAR environments
Manage user accounts, permissions, and access controls to support operational security and compliance
Conduct regular system maintenance, upgrades, and patching in coordination with IT and security teams
Troubleshoot and resolve system performance issues, software errors, and integration challenges
Support the capture, storage, retrieval, and playback of AAR recordings for operational and training purposes
Collaborate with stakeholders to implement configuration changes, system enhancements, and new feature rollouts
Maintain comprehensive system documentation, including architecture diagrams, SOPs, and maintenance records
Provide user training and technical support for AAR tools and workflows
Participate in audits and ensure compliance with applicable data protection and retention policies
Qualification
Required
Certification in the administration and management of the Milestone XProtect AAR system or an equivalent AAR platform required
Alternatively, equivalent verifiable experience administering and managing a Milestone XProtect AAR system may be substituted for certification
Demonstrated experience in AAR system configuration, troubleshooting, and lifecycle management
Working knowledge of video management systems, storage architecture, and network configurations
Strong understanding of user access control, data retention policies, and system security protocols
Excellent problem-solving, documentation, and communication skills
Ability to work independently and collaboratively in fast-paced, mission-critical environments
Company
Creek Technologies Company
Creek Technologies Company in an Information technology that specializes in educational services and management consulting.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Irv Ramirez
Chief Operating Officer
Recent News
Business Journals
2022-11-15
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