JD.COM · 1 day ago
Warehouse Manager
Middlesex, NJ
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expJD.com is a leading technology and service provider with a focus on supply chain innovation. The Warehouse Manager will oversee warehouse operations, manage staff, and ensure compliance with safety standards while optimizing performance metrics.
E-CommerceInternetLogisticsMarketplaceRetail
Responsibilities
Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs
Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs
Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives
Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes
Supervise the receipt, put-away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time
Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ensure a high level of satisfaction
Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency
Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse
Qualification
Required
Bachelor's degree in Supply Chain, Logistics, Business, or related field
5+ years of progressive experience in 3PL or warehouse operations, including team management
Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
Experience in process design, warehouse planning, and cost control
Excellent problem-solving, communication, and leadership skills
Ability to analyze data and translate findings into operational improvements
Bilingual in Mandarin is REQUIRED
Preferred
Prior experience with high-volume e-commerce fulfillment
Background in both manual and automated warehouse environments
Familiarity with lean methodologies and continuous improvement frameworks
Ability to thrive in a fast-paced, deadline-driven environment
Benefits
Health insurance
Pension
Performance bonuses
Company
JD.COM
JD.com is an internet company and online consumer electronics retailer in China.
10001+ employees
H1B Sponsorship
JD.COM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (5)
2021 (18)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$6.83BKey Investors
GoogleDST GlobalOntario Teachers' Pension Plan
2024-05-21Post Ipo Debt· $2B
2021-12-28Post Ipo Debt· $2B
2020-10-12Post Ipo Equity
Leadership Team
Sandy Xu
Chief Executive Officer and Executive Director
Sidney Huang
CFO
Recent News
2026-01-12
2026-01-11
Company data provided by crunchbase