Mid Oregon Credit Union · 2 months ago
Member Service Representative
Bend, OR
Full-time
Onsite
New Grad, Entry LevelMid Oregon Credit Union is a financial institution focused on providing excellent service to its members. The Member Service Representative role involves answering telephones, providing product information, and assisting members with transactions while also cross-selling services and making referrals as appropriate.
BankingFinanceFinancial ServicesNon Profit
Responsibilities
Provides excellent service to members by answering telephones and providing credit union product and service information
Posts transactions per member requests
Transfers phone calls as needed
Makes outbound courtesy calls to members
Cross-sells credit union products and services, makes referrals on products and services to other team members and Mid Oregon Financial Services as appropriate
Qualification
Required
Pleasant, friendly demeanor
Excellent customer service abilities in speaking to members over the phone and making them feel comfortable
Keyboarding including 10-key
Accuracy in handling transactions
Ability to understand and retain a variety of detailed information on Credit Union products and services and offer them to members when appropriate
Ability to ask appropriate questions, provide solutions, and complete the transaction or service request to the member's satisfaction
Benefits
Medical
Dental
Vision
Life/Disability/AD&D
EAP
Aflac
401k with Matching
Paid Vacation/Sick/Float
Paid Volunteer Hours
Company
Mid Oregon Credit Union
Mid Oregon Credit Union is a not-for-profit organization that provides financial value and services.
Founded in 1957
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.48MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M
Leadership Team
Bill Anderson
President/CEO
Recent News
2025-09-06
2025-04-11
2025-04-11
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