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Restaurant365 · 16 hours ago

Business Development Representative

United States

Full-time

Remote

New Grad, Entry Level

$24.24/hr - $33.93/hr

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The Inbound Business Development Representative is responsible for creating exceptional initial experiences for potential customers by qualifying leads and scheduling demos.

AccountingProductivity ToolsRestaurantsSaaSSoftware

Responsibilities

Own Inbound Response Time: Promptly respond to all inbound demo requests via phone within 60 minutes of lead submission

Live Chat Management: Proactively manage our inbound website chat

CRM and Tool Discipline: Flawlessly manage and log all activities, communications, and prospect data within Salesforce and Gong to maintain an accurate pipeline

In-Depth Qualification: Conduct comprehensive conversations with prospects, following our qualification framework, to identify their core business challenges, including pain points, and fully understand their needs

Detailed Documentation: Take extensive, high-quality notes on every prospect interaction, including: specific pain points, existing technology platforms, decision-making process, timeline, and lead source. This information is critical for the hand-off

Seamless Handoff: Clearly communicate and coordinate with Account Executives (AEs) to ensure a smooth prospect journey

Sales Team Partnership: Work closely with the R365 Sales Team to ensure the prospect's journey, from initial call to demo, is successful and pleasant

Core Values: Live our core values every day - Love Good Food, Share Constructive honesty, Solve Problems Together, and Relentlessly Seek Greatness

Qualification

SalesforceGongMicrosoft OfficeSaaSOrganizationIndependenceDriveCompetitivenessCommunication

Required

The proven ability to connect with and initiate a meaningful business conversation with a prospect, engaging decision-makers at all levels of a restaurant organization

Clear and highly effective oral and written communication skills, with an emphasis on detailed and accurate note-taking

A high level of drive, ambition, and competitiveness; a mindset that you always want to win for the prospect and the team

Strong organizational and time management skills, with the ability to work independently to manage a high volume of inbound leads

Proficiency with common Microsoft Office software (Outlook, Word, Excel)

Experience with CRM and sales engagement software (e.g., Salesforce, Gong, Qualified)