Bricks and Minifigs Niles · 2 months ago
Future Opening: Retail Associate
Bricks and Minifigs Niles is a fun retail store focused on LEGO products, providing excellent customer service and expert knowledge. The Retail Associate will be responsible for assisting customers, supporting store operations, and contributing to a positive shopping experience.
Responsibilities
Assist with events, marketing initiatives, and social media campaigns
Prepare products for display and support customer trade-in and selling activities
Deliver outstanding customer service by helping guests of all ages explore the store and discover products of interest
Contribute to a store atmosphere that balances a fun, casual environment with professionalism
Ensure the store environment is safe, organized, and welcoming for all customers
When not assisting customers, prioritize essential tasks with efficiency, accuracy, and adherence to direction
Support management in a variety of store operations, including merchandising, inventory, and promotions
Collaborate proactively and positively with supervisors and team members to achieve store goals
Take on additional duties as needed to support overall business operations
Building and repairing used sets
Breaking down and certifying sets
Sorting and cleaning bulk LEGO
Organizing and stocking minifigures and sets (new and used)
Greeting customers when they enter the store
Helping customers at checkout
The job requires standing throughout the day with some lifting of heavy containers upwards of 50 pounds
Qualification
Required
Must be 18 years of age or older
Minimum of 2 years experience in customer service and retail sales, with proven ability to connect with people and drive sales
Strong attention to detail and organizational skills
Intermediate LEGO® building skills
Ability to work independently on a variety of changing projects
Availability to work weekends and holidays as scheduled
Friendly, outgoing personality with integrity and accountability
Self-motivated, results-driven, and comfortable engaging with new people
Strong multitasking skills and ability to stay organized in a busy retail environment
Excellent verbal and written communication in English
Willingness to take on other duties as needed to support store operations
Retail sales and customer service skills
LEGO knowledge
Experience with the product will be helpful
Physically able to lift and move heavy boxes and stand for long periods of time
Ability to commute/relocate: Address: Niles, IL 60714
Reliably commute or planning to relocate before start
Preferred
Familiarity with LEGO® products, past and present
Solid knowledge of pop culture—franchises like Teenage Mutant Ninja Turtles, Marvel, and Star Wars are central to our daily work and customer engagement
Customer service: (Preferred – Required 3+ years)
Retail experience: (Preferred – Required 3+ years)
Familiar with LEGO product and themes (Preferred but not required)
Benefits
Employee discount as per Employee Discount Policy
Bonuses are available based on individual and overall business performance
Room for growth
Company
Bricks and Minifigs Niles
Bricks & Minifigs® is your one-stop aftermarket LEGO® shop! We buy, sell, and trade all LEGO® products! Enjoy our huge selection of individual minifigs, bulk bricks, components, and accessories.
Funding
Current Stage
Early StageCompany data provided by crunchbase