7-Eleven · 8 hours ago
Employee Service Center Processor
7-Eleven is a well-known convenience store chain, and they are seeking an Employee Service Center Processor to assist with HR services. The role involves answering inbound calls related to Payroll and HR inquiries, supporting employees and management, and utilizing HR systems for various processes.
Food and BeverageRetail
Responsibilities
Answer inbound employee calls regarding Payroll and HR Shared Services questions/issues
Utilize ServiceNow to create a ticket for each call
Assist Store Leaders and other end users with various HR system processes, such as time entry, direct deposits, new hires, onboarding, disciplines and separations, etc
Assist employees, Store Leaders and Area Leaders with I-9 & E-Verify compliance questions
Assist store management with time system questions and training
Assist in the data entry/processing of confidential personnel information into various HR systems
Reset various HR system passwords
Respond to emails sent to the department mailbox as requested
Other miscellaneous duties as requested or assigned by the Coordinator or Supervisor
Qualification
Required
Customer Service
Knowledge of Microsoft Office applications (Outlook, Teams, Excel, Word)
High School graduate or equivalent
Ability to communicate effectively both verbally and in writing
Excellent interpersonal skills
A desire to serve others
Work well in a team environment
Capable of working in a fast-paced environment
Be flexible and able to adapt to an ever-changing environment
Possess a strong willingness to learn
Preferred
Knowledge of Workday Payroll & HR system
Experience in either Personnel Administration, Payroll or Human Resources
Company
7-Eleven
7-Eleven is a convenience retailer store with retails of food and beverage. It is a sub-organization of Seven & I Holding.
H1B Sponsorship
7-Eleven has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (105)
2023 (132)
2022 (132)
2021 (73)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$3M2023-07-17Undisclosed· $3M
1998-02-04IPO
Leadership Team
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase