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Figure · 15 hours ago

Deployment Engineer

San Jose, CA

Full-time

Onsite

Mid, Senior Level

$125K/yr - $185K/yr

3+ years exp

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The Deployment Engineer will be responsible for the deployment and evaluation of robotic systems in various home use cases, ensuring customer satisfaction and system reliability.

Artificial Intelligence (AI)HardwareIndustrial AutomationRobotics

Responsibilities

Support engineering with deployment and development, serving as an on-site representative

Develop testing plans and support procedures for the customer site, prioritizing the product roadmaps and development goals

Execute robot commissioning and testing at the customer site, including tracking and analyzing collections, coding and debugging as necessary

Ensure a positive customer experience and maintain the desired performance and reliability of the robot in the field

Work with engineering to troubleshoot hardware and software issues as they appear and documenting learning to develop new SOPs

Plan and execute the logistics of deploying early-stage robotic systems to homes and apartments

Work with robot operators and technicians as the site lead, ensuring required work is completed and tools, spares, and equipment are available

Communicate feedback to engineering clearly

Qualification

Robotics integrationElectro-mechanical systemsStakeholder managementProject management softwareSoftware validationLinuxPythonJudgmentCustomer successHigh pressure executionEngineering degree