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NYC Department of Social Services · 2 months ago

TEAM CLERICAL AIDE

Manhattan, NY

Full-time

Onsite

Entry Level

1+ years exp

The NYC Department of Social Services is dedicated to assisting New Yorkers in maintaining stable, affordable housing through the Homelessness Prevention Administration. The Team Clerical Aide will provide essential clerical support to the Office of Civil Justice, utilizing standard office applications and managing confidential records to facilitate the office's operations.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Utilize standard office computer applications including word processing, data entry and some database management to process memoranda, letters, reports and other documents for units

Retrieve information from HRA’s Landlord Internet Site, First American database (landlord information) and other database applications used by unit

Maintain filing system for confidential case records, reports and other materials, by arranging materials in alphabetical, numerical, or other order by retrieving materials as requested in order to facilitate retention and retrieval

Forward reports and correspondence to appropriate persons and/or locations

Receive, screens, directs visitors to appropriate agency offices/parties by welcoming, questioning, and announcing visitors and providing visitors with information

Answer telephone, take messages and refer and transfer calls to appropriate person that can assist with requested service

Complete routine faxing and photocopying of documents as required

Coordinate mailings of program information for distribution

Perform other related clerical tasks

Qualification

Keyboard familiarityWord processingData entryDatabase managementClerical experience

Required

Applicants must be permanent in the Clerical Associate Civil Service title or be permanent in a comparable title eligible for 6.1.9 title change or be immediately reachable on exam # 3120

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute

New York City residency is generally required within 90 days of appointment

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees