Apply on Employer Site

E*TRADE from Morgan Stanley · 1 month ago

Head of Trade Support - Executive Director

New York, New York, United States of America

Full-time

Onsite

Lead/Staff, Director/Executive

$160K/yr - $250K/yr

12+ years exp

E*TRADE from Morgan Stanley is seeking a Head of Trade Support to lead a global team responsible for overseeing the trade lifecycle across multiple asset classes. The role involves ensuring operational excellence, driving automation improvements, and collaborating with various stakeholders to enhance trade processing in alignment with regulatory requirements.

BankingFinanceFinancial Services

Responsibilities

Global Leadership: Lead and develop a global Trade Support team of 35+ FTEs, fostering a culture of accountability, collaboration, and continuous improvement

Use industry-leading technologies like Alteryx, PowerBI, GenAI, etc., to develop tools for the operations team to pursue automation and improve scale and risk management

Trade Lifecycle Oversight: Manage trade lifecycle events, including trade matching, confirmation, pre-settlement matching, and settlement

Exception & Fail Management: Resolve trade breaks, exceptions, and settlement fails, escalating issues as necessary to senior management and counterparties

Broker & Custodian Coordination: Build strong relationships with brokers and custodians, ensuring timely affirmation, issue resolution, and adherence to service-level standards

Cash & Tax Investigations: Oversee resolution of cash breaks, interest claims, and tax-related issues impacting trade settlements

Ensure processes, controls, and reporting are aligned with evolving regulatory requirements (e.g., T+1 settlement in the U.S.)

Process Innovation: Drive the adoption of automation, AI, and advanced technologies to streamline workflows and reduce operational risk

FOF Trades: Manage execution and support for Fund-of-Funds (FOF) transactions, ensuring smooth and timely settlement

Oversee onboarding, maintenance, and ongoing management of broker relationships

Produce and analyze KPIs/SLAs (e.g., settlement efficiency, fail rates, on-time settlement) and present regularly to senior management

Qualification

Trade support expertiseProcess improvementAutomation toolsLeadership experienceRegulatory knowledgeAnalytical skillsRelationship managementCommunication skillsTeam collaborationProblem-solving

Required

12+ years of experience in trade support, operations, or middle office functions within Asset Management, Investment Banking, or a related financial institution

Proven leadership experience at Director/Executive Director level, with responsibility for managing large, global teams (25+ FTEs)

Expertise across trade support processes including SSI management, trade confirmation, pre-settlement matching, fails management, and broker setup

Strong understanding of global markets, settlement cycles, and regulatory requirements (with focus on T+1 implementation)

Demonstrated ability to identify inefficiencies and implement process improvements using automation and emerging technologies

Excellent management skills with brokers, custodians, and internal stakeholders

Strong reporting and analytical skills, with experience managing KPIs/SLAs

Familiarity with OMS, EMS, trade matching, and settlement platforms (e.g., CTM, ALERT, SWIFT), as well as Payments Utilities

Bachelor's degree in finance, Economics, Business, or related field (advanced degree or CFA/CAIA a plus)