Hotel Engine · 1 month ago
Strategic Partner Success Manager
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $135K/yr
5+ years expEngine is transforming business travel into a personalized and rewarding experience. The Strategic Partner Success Manager will be responsible for managing post-acquisition lifecycle for partners in the construction vertical, focusing on onboarding, relationship management, and performance monitoring to drive mutual growth.
Business TravelHospitalityHotelTravel
Responsibilities
Execute and refine our standardized onboarding playbook, collaborating with our Partner Programs team to ensure newly signed partners are activated efficiently and effectively
Develop and maintain strong, long-term relationships with a portfolio of existing partners (ranging from small to large), understanding their business needs and serving as their primary strategic point of contact
Collaborate with key partners to develop joint business plans, go-to-market strategies, and co-marketing initiatives, with a strong focus on tailoring these joint strategies for the construction industry
Deliver comprehensive training and sales collateral, acting as the subject matter expert who works with our Partner Programs & Ops team to adapt and iterate on enablement materials for your partners
Monitor partner performance, establish shared KPIs and goals, and conduct regular Quarterly Business Reviews (QBRs) to review success, identify challenges, and uncover new growth opportunities
Work closely with our Business Development team to ensure a seamless handoff of new partners. Act as the 'voice of the partner' internally, liaising with Sales, Marketing, Partner Programs & Ops, and Product to provide market feedback and ensure alignment
Proactively identify and address any business challenges partners face, resolving any issues or conflicts that may arise to maintain a positive and productive relationship
Qualification
Required
5-7+ years of direct experience in Partner Success, Channel Account Management, or Strategic Alliances, with a required focus on managing partners in the construction technology or construction services sector
Deep understanding of the construction industry's business drivers, ecosystem, procurement cycles, and software landscape (e.g., project management software, ERPs, field service tools)
Proven track record of building, managing, and growing a portfolio of successful B2B partnerships
Demonstrable experience executing and refining joint GTM plans, co-marketing campaigns, and partner enablement programs
Excellent communication, negotiation, and interpersonal skills, with a proven ability to build trust and C-level relationships
Strong problem-solving abilities and a proactive, results-oriented mindset
Data-driven and analytical; comfortable tracking performance metrics, setting goals, and presenting regular reports on partner performance to senior management
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Preferred
Familiarity with the key ecosystems built around platforms like Trimble, Autodesk, Procore, and Intuit, including their surrounding tech and services partners is a strong plus
Benefits
Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Check out our full list at engine.com/culture.
Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model.
Company
Hotel Engine
Hotel Engine is now Engine.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$221MKey Investors
PermiraTelescope Partners
2024-09-17Series C· $140M
2021-12-02Series B· $65M
2019-09-05Series A· $16M
Leadership Team
Elia Wallen
Founder/CEO
Harrison Doyle
VP, Strategy / Chief of Staff to the CEO
Recent News
2025-12-16
Small Business Trends
2025-10-24
Company data provided by crunchbase