Director, Partner Operations jobs in United States
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Rackspace Technology · 2 months ago

Director, Partner Operations

positionUnited States - San Antonio
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$144K/yr - $192K/yr
date10+ years exp

Rackspace is seeking a Director, Partner Operations to lead and manage all operational aspects of strategic partner relationships within the assigned Business. This role is responsible for reporting, financial operations, business planning, and execution for Rackspace’s largest customers.

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Responsibilities

Serve as the primary point of contact for centralized reporting on partner KPIs, including Hyperscaler activity managed in CPE and BGs
Establish and monitor performance standards for the Business; identify and address non-compliance
Manage the full lifecycle of partner incentive fund programs, including those with Hyperscalers
Identify and implement cost-effective operational improvements to enhance Business efficiency
Oversee partner onboarding and resolve partnership-related issues
Lead implementation and optimization of strategic partnerships, including cross-functional coordination, deal tracking, reporting, and partnership accounting
Develop and execute long- and short-term business plans for partnerships

Qualification

Enterprise operationsProgram managementFinancial acumenLeadership experienceCloud technology experienceStrategic vision developmentResource managementC-suite engagementPartnership management

Required

Bachelor's degree required; advanced degree preferred
10+ years of experience in enterprise operations, customer delivery, or program management
10+ years of leadership and budget management experience
5+ years in the IT services industry
Experience working with cloud technology companies and enterprise-level clients
Proven ability to develop strategic vision and lead change initiatives
Strong resource management skills to achieve goals efficiently
Demonstrated success in scaling enterprise operations in a tech or services environment
Executive presence with the ability to engage C-suite stakeholders
Deep financial acumen, including P&L management
Advanced understanding of Rackspace's strategic partners, vision, and roadmap
In-depth knowledge of competitor offerings, including strengths and weaknesses

Benefits

Variable compensation in the form of bonus, commissions, or other discretionary payments

Company

Rackspace Technology

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Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company.
dateFounded in 1998
location
San Antonio, Texas, USA
people-size5001-10000 employees
web-link
https://www.rackspace.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-08-08Acquired

Leadership Team

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Mark Marino
EVP, Chief Financial Officer
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Recent News

GlobeNewswire News Room
Rackspace Technology Promotes Mark Marino to Chief Financial Officer
2024-01-15
Company data provided by crunchbase