Gateway Ticketing Systems UK Ltd · 2 months ago
Solutions Engineer I - Hybrid Gilbertsville Office or Remote
United States
Full-time
Remote
New Grad, Entry LevelGateway Ticketing Systems UK Ltd has been providing innovative ticketing software solutions for over 35 years. They are looking for a Solutions Engineer I to join their Managed Services team, where the primary responsibilities include transforming software applications into completed products and providing comprehensive sales support through product demonstrations and proposal crafting.
Leisure Travel & Tourism
No H1B
Responsibilities
Be the Bridge Between Concept & Execution – As a Solutions Engineer, you’ll be involved in every aspect of transforming a software application into a completed product by providing comprehensive sales support. You’ll take a concept from inception to completion—from strategy to implementation—analyzing business needs and ensuring our solutions exceed expectations
Lead Engaging Product Demos – Deliver high-impact presentations via phone, web, and onsite meetings to showcase how our solutions solve real business challenges
Customize & Configure – Tailor the Galaxy solution to fit unique business needs, ensuring a seamless demo experience for large prospect opportunities
Train & Empower – Educate internal teams and international resellers on the latest features and functionalities, equipping them with the tools to succeed
Own the Spotlight – Spearhead webinars, develop engaging PowerPoint presentations, create compelling demo scripts, and take on the role of presenter
Support Sales & Proposals – Assist in crafting winning proposals (RFPs, RFIs, ITTs), providing expert insights to secure key deals
Stay Ahead of the Curve – Attend meetings and sprint reviews to remain up to date on the latest developments and innovations
Showcase Our Solutions on a Global Stage – Travel (up to 20%, including weekends, holidays, domestic or international) for trade shows, user group meetings, and onsite reseller training to demonstrate the power of our platform
Qualification
Required
Experience working with Gateway Ticketing Systems' Galaxy suite of products
Operational experience supporting attractions or non-profit organizations
Ability to analyze business needs and take projects from strategy to implementation
Understanding of software solutions and helping businesses unlock their full potential
Strong presentation skills and ability to make complex solutions easy to understand
Detail-oriented and organized, managing multiple tasks efficiently
Expert communication skills in person, over the phone, or via email
Proficiency in CRM tools, Loopio, and Microsoft Office 365
Benefits
Career Growth – We invest in our people with training, mentorship, and leadership opportunities.
Exciting Industry - Work with a software company that supports attractions and entertainment organizations, helping them provide amazing guest experiences.
Exciting Work – Every day presents new challenges, opportunities, and ways to make an impact. Enjoy a role that blends technology, training, and customer interaction.
Global Influence – Your work will directly impact businesses worldwide.
Incredible Team – Work alongside passionate, innovative, and driven professionals.
Company
Gateway Ticketing Systems UK Ltd
Gateway Ticketing Systems is the world’s leading provider of integrated visitor management solutions for museums, galleries, heritage attractions, historic houses, zoos, gardens, theme parks and events as well as for those in the bus and ferry transportation sectors.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase