Staffbase · 2 months ago
Manager, Solutions Engineering
New York, New York, United States
Full-time
Hybrid
Mid, Senior Level
$155K/yr - $184K/yr
5+ years expStaffbase is a SaaS unicorn company focused on enhancing employee communication through its AI-native Employee Experience Platform. They are seeking a Solutions Engineering Manager to lead the technical sales process, collaborate with internal teams, and deliver engaging demos to prospective customers, ensuring the best solutions for their internal communications needs.
Enterprise SoftwareMobile AppsSaaSSoftware
Responsibilities
The role will start within the current North American business as a player/coach and as the Staffbase Latin America presence grows, own the technical sales process for that market
You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
You run technical evaluations of the Staffbase platform and consult on different integration methods
You position yourself as a strategic partner to our Account Executives and a trusted advisor to our prospective customers
Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
Interfacing between sales and product to always have cutting edge industry and product knowledge and inform product development with learnings from our prospects
Crafting and building RFP response documents which position the Staffbase product in the best possible manner.Developing comprehensive RFP response documents that effectively highlight the Staffbase product's strengths
You take ownership of ensuring the proposed solution during pre-sales is being accepted and executed in post-sales (and overall customer satisfaction) by CS
As a Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process
Qualification
Required
Bachelors or Masters Degree in Information Science, Informations Systems, Business Engineering, or role/technical experience to replace degree requirements
Fluent in Spanish — ideally a native speaker or someone who grew up speaking it as your first language. Clear, confident communication in both Spanish and English is essential to the role
5-8 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
Solution-focused understanding of REST APIs and how to interact with them
Strong understanding of the enterprise software landscape architecturally and SaaS industry concepts/integrations: SAP, Workday, ADP - style HRIS SaaS applications as well as user identity management frameworks like SAML & OIDC
Solution-based mindset to identify & mitigate any gaps being introduced by architectural practices of cloud vs. legacy applications
While you're not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn't be afraid to whip up an MVP that interacts with our APIs
Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical audiences
Excellent communication skills (verbal, written, presentations)
Enjoy communicating and working with customers directly
Strong interest (and ideally experience) in the Employee Experience space
Benefits
Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $40, from fitness to mental health, hobbies to relaxation
Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces. To recover when needed, you will get 10 wellness days per year
Volunteer Day - you’ll get one day off per year for supporting a social project
Company
Staffbase
Staffbase Communications Cloud provides companies with a complete platform to develop, deliver, and measure communications that inspire.
501-1000 employees
H1B Sponsorship
Staffbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$305.83MKey Investors
General AtlanticHeadlineInsight Partners
2022-03-15Series E· $115M
2021-03-29Series D· $143.58M
2020-10-01Series C· $12M
Leadership Team
Martin Bohringer
CEO & Co-Founder
Frank Wolf
President & Co-Founder at Staffbase
Recent News
2025-09-17
Company data provided by crunchbase