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Chase · 2 months ago

UX Designer, Senior Associate - Card Innovation

10 S Dearborn St, Chicago, IL, 60603, US

Full-time

Onsite

Mid Level

$104K/yr - $150K/yr

3+ years exp

Chase is a leading financial services company, and they are seeking a Senior Associate UX Designer to enhance the user experience of their card products and services. This role involves collaborating with cross-functional teams to create inclusive and accessible solutions while leveraging advanced knowledge of experience design principles in the financial services sector.

BankingFinancial Services

Responsibilities

Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices

Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction

Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making

Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users

Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings

Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Qualification

User experience designFigmaInclusive design principlesAdobe Creative SuiteData analysisAgileScrumSketchTableauGoogle AnalyticsFinancial services experience

Required

3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services

Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)

Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences