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Marvin · 1 day ago

Training and Education Specialist

Eagan, MN

Full-time

Hybrid

Mid Level

$70K/yr - $80K/yr

3+ years exp

Marvin is a family-owned window and door company seeking a Training and Education Specialist to develop and deliver impactful training content. The role involves creating and coordinating training materials for various audiences, both in-person and online, to enhance knowledge and competencies within the company and its partners.

Real Estate

Responsibilities

Develop and maintain training tools and resources for internal and external customers using content authoring tools (e.g., Articulate)

Create modules for Infinity University, training manuals, presentations, guides, and video content

Deliver in-person and virtual product training for retail partners and internal employees

Plan and facilitate training events, including registration and travel coordination

Prepare and distribute support materials (certificates, itineraries, name badges)

Generate analytics and onboard new users to Infinity University

Collaborate with Marketing, Sales, and Product teams to support training initiatives

Qualification

Content authoring toolsTraining developmentMicrosoft 365 SuiteHome improvement knowledgeSolution-oriented mindsetTrust buildingCustomer support experienceCommunication skills

Required

Basic knowledge of windows, including products and processes (sales, installation, service)

Understanding of home improvement processes

Proficiency with Microsoft 365 Suite and training platforms (Knowledge Anywhere, Articulate)

Ability to interpret product details, dimensions, and apply basic math and geometry

Develop and maintain training tools and resources for internal and external customers using content authoring tools (e.g., Articulate)

Create modules for Infinity University, training manuals, presentations, guides, and video content

Deliver in-person and virtual product training for retail partners and internal employees

Plan and facilitate training events, including registration and travel coordination

Prepare and distribute support materials (certificates, itineraries, name badges)

Generate analytics and onboard new users to Infinity University

Collaborate with Marketing, Sales, and Product teams to support training initiatives

Preferred

3+ years of experience in education, training, or customer support

Strong verbal, written, and nonverbal communication skills

Ability to build trust and confidence with customers and team members

Solution-oriented mindset with innovative thinking

Willingness to travel to Warroad, MN, Fargo, ND, and retailer locations across the U.S

Benefits

Health insurance

Paid holidays

Paid parental leave

A 401(k) retirement savings match

$300 annual wellbeing account to spend on what helps you feel happy + healthy

Better Living Day! (a paid day off to go have some fun)

Annual profit sharing – recognizing everyone’s contribution to Marvin’s success

Giving at Marvin – participate in organized volunteer opportunities

Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Company

Marvin

Building and keeping relationships is as important to us as the unwavering quality of our product.

Founded in 1912

Warroad, Minnesota, USA

5001-10000 employees

http://www.marvin.com/

Funding

Current Stage

Late Stage

Leadership Team

Paul Marvin

CEO & Chair of the Board

Joseph Sedgwick

Chief Financial Officer

Recent News

Canadian News Wire

Apolo IV Acquisition Corp. and Marviken Ontario Inc. enter into Binding Letter of Intent to Complete Qualifying Transaction

2024-10-22

Hartford Business Journal

Window manufacturer Marvin’s relocation to Windsor satisfies need for ‘significantly more space’

2024-05-04

GlobeNewswire News Room

$MARVIN Develops a Cosmic Canine Companion on Solana

2024-02-23

Company data provided by crunchbase