ModSquad · 2 months ago
Enterprise Analytics Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expModSquad has been reinventing the Customer Experience Services industry since 2007. The Enterprise Analytics Engineer will drive the implementation and improvement of data connections and analytics best practices while collaborating with various teams to create a unified analytics platform using Snowflake.
ConsultingCustomer ServiceDigital MediaInternetOutsourcingSecuritySocial MediaSocial Media ManagementSoftware
Responsibilities
Drive the implementation and continuous improvement of our data connections, analytics best practices, and ETL processes
Centralize the Company’s cloud data into Snowflake and facilitate modeling to support data analysis requirements from all functional groups of the company and its clients
Create a common data framework and glossary so all company and client data can be analyzed in a unified manner
Work with the product, operations, and executive management teams to create a data- enabled user and client roadmap that clearly defines roles and responsibilities while bringing all teams into our collaborative data programs
Collaborate with Sales, Marketing and Services leadership to support our external client base needs
Create and execute a plan to develop and mature our ability to measure and optimize usage growth, aligned with our user and client roadmap
Ensure all transactional systems can communicate with our modern data tech stack and that production data adheres to a unified data model
Collaborate with all functions of the company to address data needs and make required data available to analysts and end-users
Build a multi-modal service model that meets the non-homogeneous needs of our functional groups, from full service to self service, across our data stack
Qualification
Required
Bachelor's Degree or equivalent experience in high level data and analytics architecture, engineering, and development
Minimum of 8 years experience in roles involving data architecture and practical use
Experience with a high growth company using on-demand (SaaS) transactional systems
Hands on experience with Python, SQL and relational databases
Significant experience with Snowflake
Strong knowledge and practical experience with ETL systems like Matillion
Must have experience with modern analytic and data visualization tools such as Thoughtspot or Sigma
Experience with one or more of CRM, ERP, HCM, GTM, and WFM analytics is highly desirable
Share and work in accordance with our values
Must be able to work in alignment with America's time zones
Excellent time management and organizational skills
A real “MacGyver” when looking at solutions; truly understanding how out of the box thinking can deliver spectacular results with the incredibly flexible systems and processes we have in place
Strong sense of personal accountability and the ability to work independently
Ability to communicate expertly with and influence clients, colleagues, direct reports, and cross-functional stakeholders while working collaboratively
High EQ and a sense of humor are required
Company
ModSquad
ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services.
10001+ employees
H1B Sponsorship
ModSquad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Amy Pritchard
CEO
David Wohlwend
Senior Vice President of Finance and Accounting
Company data provided by crunchbase