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Aviation Institute of Maintenance · 1 month ago

Admissions Representative

Orlando, FL

Full-time

Onsite

Entry Level

$22/hr - $30/hr

1+ years exp

The Aviation Institute of Maintenance (AIM) is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. The Admissions Representative is responsible for enrolling students who meet admissions criteria while maintaining high enrollment standards and collaborating with other departments to support new students.

EducationHigher EducationTraining

Responsibilities

Evaluate and enroll qualified prospective students for academic programs

Conduct outreach via calls, emails, and meetings to promote enrollment and assist applicants

Achieve high student start rates by leading in personal production and meeting enrollment targets

Collaborate with other departments and participate in recruitment events to enhance outreach and support new students

Attract qualified students who will benefit from the school’s programs while refraining from involvement in admissions testing or decisions

Manage inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment

Update CampusNexus with all inquiry-related activities, ensuring accurate record-keeping and documenting interactions in the Contact History

Provide exceptional customer service through timely communication, generating new inquiries via networking and referrals, and addressing routine and complex issues

Enhance recruitment strategies creatively and maintain a flexible schedule to attend events like career fairs

Complete the Admissions Blue Folder according to the Student File checklist, ensuring all required documents are tracked and scanned in CampusNexus

Report daily recruitment activities to the Campus Director of Admissions, attend meetings, and collaborate on media plans to prepare for inquiry flow

Adhere to Admissions Policies and Procedures, regulatory guidelines, and be available for flexible hours, including evenings and weekends as needed

Perform additional tasks as assigned by the Director of Admissions

Qualification

Sales experienceCustomer serviceTime managementMicrosoft OfficeCampusNexus experienceInterpersonal skillsProblem-solvingOrganizational skills

Required

High School Diploma or GED, or equivalent on-the-job experience

Excellent interpersonal and written communication skills, with the ability to engage and connect with diverse individuals

Strong multi-tasking and time management abilities to effectively prioritize tasks and meet deadlines in a fast-paced environment

Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals

Proven experience in sales or customer service, demonstrating the ability to build relationships and close opportunities

Proficient in computer applications, including Microsoft Word, Excel, and Outlook, with a willingness to learn new software as needed

Ability and willingness to work evenings and weekends as required to fulfill job responsibilities and support recruitment efforts

Preferred

Associate's degree in a relevant field

Minimum of one year of admissions or related experience, demonstrating a solid understanding of the enrollment process

Previous experience working in a campus setting, with a strong familiarity with student services and academic programs

Hands-on experience with CampusNexus or similar student information systems, showcasing the ability to navigate and utilize technology effectively in the admissions process